Numerous reviews highlighted poor service, including long wait times for drinks and food, inattentive staff, and lack of communication regarding menu items and pricing.
Food Quality
Feedback on food quality was mixed; while some dishes received praise, many customers reported cold, overcooked, or poorly executed meals that did not meet expectations for the price.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food, feeling that the value did not match the cost.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it lacking, particularly in terms of noise and seating arrangements.
MM
MsMarci55
Dec 17, 2025
2.0
Did Thanksgiving...64 dollars for a buffet that was very limited...poor service...
CD
Cole D
Nov 28, 2025
1.0
The Thanksgiving buffet experience was disappointing due to several shortcomings. The limited options and exorbitant prices, primarily for what amounted to deli turkey and no other meat options, were not justified. Furthermore, the service charge of 20% was not disclosed until the bill was presented. The wait for drinks and refills was excessively long, and the plate clearing process was inefficient. Additionally, the servers’ lack of teamwork was evident and the majority of the staff unfriendly and unprofessional.
LL
LA Lemley
Nov 27, 2025
2.0
We attended their Thanksgiving buffet. First the staff was pleasant and our waitress was attentive removing plates and checking on us. I have worked in food service and as an event planner for large upscale events and I have to say the buffet was disappointing. First, they only had one meat option, turkey breast. No ham in site. I was told they would have an optional prime rib and steak carving station for an additional $60 on top of the $42 for just the turkey buffet. We were not asked if we wanted the beef option when we sat down and then saw a sign on a pillar at the buffet that the beef was not available till after 4pm. The buffet items were somewhat traditional, salad, mashed potatoes, runny gravy, cornbread dressing, diced root vegetables with kale, green been casserole, assorted rolls, broccoli cheddar soup and desserts. All the food was cold and dried out when we made our first two passes. As for the flavor, it was not anything worth the price. I had one spoonfull of everything and ended up only eating the vegetables and turkey. The turkey was okay but they acted like it was gold for they only gave one thin slice of turkey at a time. 🙄 I am sure they wanted you to fill up on the other food items but the turkey was the only half decent tasting thing on the whole buffet. I should say the spiced cranberry jam was tasty. The plates were dirty with bits of food stuck on them and people were stacking them to one side but they were not cleared quickly. Never would that be acceptable in any situation for a supposedly higher end restaurant. One final thing is they did not inform us that a 20% gratuity would be added to the check. I can understand if it is a large party but we were three people. I don't appreciate being held hostage for a tip when our waitress only did what was customary service.
BH
bonnie houlihan
Nov 27, 2025
1.0
The Manager of the restaurant is very rude and unhelpful. Food is sub par..Don’t waste your time here.
CD
Carrie Decker
Nov 24, 2025
5.0
Filet mignon was excellent. Cooked to requested temperature. Enjoyed appetizer and drinks as well. Timing of meal was off, as entrees came right after appetizer. Wouldn't hesitate to eat here again though!
What type of cuisine and services does Bourbon Prime offer?
Bourbon Prime is a Bar and Grill offering gastropub-style dining with bar and restaurant services.
Does Bourbon Prime accept reservations?
Yes, Bourbon Prime accepts reservations.
What are the opening hours of Bourbon Prime?
Bourbon Prime is open Monday to Friday from 6:30 AM to 10:00 AM and from 4:30 PM to 10:00 PM, and on Saturday and Sunday from 6:30 AM to 12:00 PM and 4:30 PM to 10:00 PM.
Where is Bourbon Prime located?
Bourbon Prime is located at 2 Waterfront Pl, Morgantown, WV 26501, United States.
How can I contact Bourbon Prime?
You can contact Bourbon Prime by phone at +1 304-284-9850.
Where can I find more information about Bourbon Prime online?
More information about Bourbon Prime is available on their website at https://www.bourbonprime.com.
Are there hotels near Bourbon Prime for visitors who want to stay nearby?
Yes, nearby hotels include Waterfront Place Hotel, Morgantown Marriott at Waterfront Place, and Two Waterfront Place, which provide convenient accommodation options for visitors to Bourbon Prime.
What nearby venues or event spaces can guests visit before or after dining at Bourbon Prime?
Guests can visit Morgantown Marriott at Waterfront Place event spaces and Morgantown Event Center for music and events nearby Bourbon Prime.
Where can customers grab a coffee near Bourbon Prime?
Customers can visit the nearby Starbucks coffee shop located close to Bourbon Prime for coffee and light snacks.
Are there any nearby attractions or university buildings close to Bourbon Prime?
Yes, several West Virginia University buildings such as WVU Safety & Health Extension, WVU Foundation, and WVU World Music Performance Center are nearby Bonsiron Prime, making it a great dining spot for visitors to the university.