Wendy's

3.7
550 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1300 Johns Creek Road, Milton, WV
25541, United States

Hours

Reviews

3.7
550 reviews
5 stars
221
4 stars
124
3 stars
95
2 stars
47
1 star
63

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Numerous reviews highlighted slow service, both in the drive-thru and inside the restaurant.

Food Quality

Feedback on food quality was mixed, with some praising it while others complained about cold or poorly prepared items.

Staff Attitude

While some customers noted friendly and helpful staff, others experienced rudeness and disinterest from employees.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and overflowing trash cans.
  • NC
    Nikki Chapman
    Dec 21, 2025
    2.0
    Cold food so cold the cheese was struggling. Not complicated order for 2 people both ordered a meal kitchen sent out wrong chicken sandwich (plain w cheese) they sent spicy and the poor cheese was trying to escape from the madness. Jbc had a one inch piece of "bacon" sad sandwich. Last chance in returning was restroom where 2 employees i assume take their breaks the the faint sound of tiktok coming from one of the stalls. Left never to return, sorry Wendy's you definitely dropped the ball on this restaurant.
  • PM
    Phil Montgomery
    Dec 16, 2025
    1.0
    Had a dilvery order, they complete got the sandwich wrong. It was a Baconburger. Ordered with mustard and lettuce only, no cheese. Well guess what, it only had cheese on it, not even the bacon. Didn't know I could add a photo here or I would have. When I call Wendy's to complain, all they would say is that I had to talk to door dash. Well, I didn't order from door dash, I ordered from Wendy's. They refused to refund my money or any other help. Tried calling Wendy's Corp. headquarters, no one answered only go their AI answering machine, which said the samething. I have been a Wendy's customer since the 1980's but now I'll have eat or order from there again. This is one unsatisfied customer they have lost and I hope everyone else will feel the same. Put them out of business! If I would give them less then one star rating I would.
  • BM
    Brian Mann
    Nov 14, 2025
    3.0
    Could improve
  • HL
    Hunter Lewis
    Oct 24, 2025
    1.0
    Horrible location, they mess up the simplest of orders
  • DT
    David Taylor
    Oct 15, 2025
    2.0
    Very slow service. Waited over 10 minutes to order. Everyone was busy, but no one was helping the customers.

Frequently Asked Questions About Wendy's

Is Milton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Milton, WV?

The drive-thru at Wendy's Milton is open daily from 6:00 AM to 12:00 AM.