Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Martinsburg, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Martinsburg, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,016 reviews
5 stars
289
4 stars
211
3 stars
170
2 stars
94
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality was mixed, with several customers noting cold or undercooked items, while others mentioned fresh and tasty meals.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant and bathrooms, suggesting a lack of proper cleaning and maintenance.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
- JJJohn Johnson6 days ago2.0I work for doordash and I walked into this establishment at 8:40 a.m. there were three workers and none of them greeted me. At one point in time. All three workers walked up to the counter and yet no one said anything. It wasn't until 8:45 when they called out the name of the person whose food I was picking up. That was the first time they said anything to me. I'm only bringing awareness to the situation because greeting customers in retail and restaurant establishments can deter theft and other situations that someone with a criminal mind may be looking to do but it's also how you retain customers. There's so many other restaurants that I can visit if I was purchasing food at that moment. I think these employees need to get some training by the Chick-fil-A staff. I will not be returning to this restaurant unless it's for doordash. If you can't greet me or speak to me you don't need my money.
- TTtimOct 25, 20251.0Drive thru woman today very rude
- ACAlex ChermesinoOct 4, 20251.0The food was mid at best, and we waited 15 minutes for a very simple drive through order. Fries weren't hot, and when I went inside I had to repeat 2 times what my order was, all the while getting attitude from the man behind the counter. If I could give 0 I would.
- RWRe'al WilmottSep 30, 20251.0Disrespectful at the drive through window. Seen them inside wiping they noses and no one having gloves on while putting their hands on peoples orders. Food always comes out cold. The last 2 times I’ve been here. This place needs new management.
- DBDanielle BrewsterSep 29, 20251.0Didn’t give me half my order. Charged me for extra sauce but gave me NONE !
Frequently Asked Questions About Wendy's
Is Martinsburg #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Martinsburg, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Martinsburg, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 263-2142.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Martinsburg #1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Martinsburg, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Martinsburg location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does Wendy's Martinsburg serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Martinsburg?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Martinsburg?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Martinsburg for questions or feedback?
You can call (304) 263-2142, reach Customer Care through their website, or use live chat and surveys available online.
Where is Wendy's located in Martinsburg?
Wendy's is located at 1101 N Queen St, Martinsburg, WV 25404.
Are there other food options near Wendy's Martinsburg?
Yes, nearby restaurants include Golden China, Dairy Queen, Sewell Ribs & Chicken, and Golden China Restaurant, offering diverse cuisines.
What convenience stores are close to Wendy's in Martinsburg?
7-Eleven and Sunny's One Stop are nearby convenience stores where you can grab snacks or coffee.
Are there any automotive services near Wendy's Martinsburg?
Yes, Jiffy Lube for oil changes and Hole In The Wall for tire services are close by, convenient if you need vehicle care during your visit.
What amenities are available near Wendy's Martinsburg for recreation or errands?
Nearby places include Martinsburg Recreation Center for fitness, Petersons Soft Cloth Car Wash for auto detailing, and Weis Markets for groceries.