Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Martinsburg is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
657 reviews
5 stars
315
4 stars
139
3 stars
66
2 stars
43
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with some customers reporting excellent meals while others experienced poor quality and incorrect orders.
Service Speed
Service is frequently criticized for being slow, especially during busy times, leading to long wait times for customers.
Cleanliness
Multiple reviews mention cleanliness issues, including dirty tables and restrooms, which detracts from the overall dining experience.
Customer Service
While some employees are praised for their friendliness and helpfulness, others are noted for poor attitudes and lack of responsiveness.
Pricing Concerns
Customers express dissatisfaction with rising prices and perceived value, feeling that the quality does not match the cost.
- TSTracey Salinas5 days ago1.0I don't know what has become od Panera Bread in Martinsburg service anymore. The last 4 times my husband and or son has picked up our order we ordered on the App it hasnt been ready in the time they say will be.it is not on the shelf ready for pick up. He has to go up to the counter and ask for it and then wait again. 😞
- NMNathan M.Nov 6, 20251.022 mins I waited for a bagel. 6 people were working and I was the only one in the line.
- MDMr. Ray DuffyOct 31, 20253.0Panera Bread is a reliable spot for fresh, flavorful meals, though the service can be slow at times. My go-to breakfast is the sausage, egg, and cheese on an Asiago bagel with chipotle sauce, hearty and packed with flavor. For lunch, I usually get the Fontina Chicken Sandwich paired with a Green Passion Smoothie, which makes for a satisfying and balanced meal. The food is consistently good, and the menu has plenty of options, but the staff could definitely be more efficient to match the quality of the food. (Friendlier, faster service needs some work)
- CScynthia shintakuOct 26, 20255.0Went here for late breakfast before soup ready. But the avocado bread was delicious. Italian sandwich delicious bread crispy outside moist inside.
- KBKay BOct 23, 20251.0Used to be great, now a disappointment. This café has really gone downhill. Service is slow, food quality is hit or miss, and portions are tiny. I ordered a salad and got barely a cup of lettuce. Went back to have it fixed—chaos everywhere. Asked for the manager and was told to tell me he was “too busy.” Completely unacceptable. No wonder this place is struggling.
Frequently Asked Questions About Panera Bread
Does Panera Bread Martinsburg accept reservations?
No, Panera Bread Martinsburg does not accept reservations.
What are the operating hours for Panera Bread Martinsburg?
Panera Bread Martinsburg is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Martinsburg offer delivery services?
Yes, Panera Bread Martinsburg offers delivery from 7:00 AM to 9:00 PM every day.
Can I order food online from Panera Bread Martinsburg?
Yes, you can order online through their website or mobile app for pick-up or delivery.
What payment methods are accepted at Panera Bread Martinsburg?
Panera Bread Martinsburg accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of menu items does Panera Bread Martinsburg specialize in?
They specialize in soups, salads, sandwiches, fresh artisan and specialty breads, and vegetarian broth bowls.
Is there a drive-thru service available at Panera Bread Martinsburg?
Yes, Panera Bread Martinsburg offers a drive-thru service for quick and convenient ordering.
Are there any nearby places where I can shop or grab a meal before or after visiting Panera Bread Martinsburg?
Nearby you can visit Firehouse Subs for more sandwiches, Olive Garden for Italian dining, Starbucks for coffee, or Chili's Grill & Bar for American cuisine.
If I'm visiting Panera Bread Martinsburg, where can I get some personal care or beauty services nearby?
You can visit Q Nails and Spa or Regis Salon, both nearby for nail, hair, and beauty services.
What stores are close to Panera Bread Martinsburg if I want to do some shopping?
Nearby stores include Martin's Pharmacy for health products, Hobby Lobby for arts and crafts, SHOE DEPT. for footwear, and Ross Dress for Less for clothing.