Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Martinsburg is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
668 reviews
5 stars
318
4 stars
141
3 stars
67
2 stars
43
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours and drive-thru orders.
Food Quality
Food quality was inconsistent, with several complaints about cold items, small portions, and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Customer Service
While some employees received praise for their friendliness, others were noted for poor attitudes and lack of professionalism.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices relative to portion sizes and food quality.
- BYBekah YatesJan 3, 20264.0I frequent here often. I love the food but 90% of the time when I get my broccoli cheese soup its never hot, barely even warm. Kinda grossed sometimes but I dont complain. I dont want to inconvenience the workers.
- MSMatthew SmithDec 26, 20251.0Worthless meal. Why would you put mostly broth and cold bread and serve that for the shareable size of chicken noodle (should feed 4 people). Do not patronize this establishment if you want anything besides cold(frozen maybe it thawed by the time I got home) bread or just broth.
- LLLEGIONDec 24, 20251.0This is the slowest location around you.Look inside and you see 50 people behind the counter.But it takes you forever for your food to get prepared.
- RMR MDec 12, 20251.0How is the easiest job making bagels. You burn half of the order. It’s not that hard to cook bagels.
- KJKiana JohnsonDec 4, 20251.0I went to grab lunch for a co worker and I and pre ordered, I ordered for drive thru but ended up walking inside to grab it. I told Susie the worker what happened and she went to grab my food, well apparently her manger yelled at her for leaving the front even though she was helping a customer. So Susie came back and was very upset/angry as I would be too and projected that on to me. I asked her if she wanted me to clear things up with the manager and I am sorry that she was yelled at for helping me. I think the manger should do better when speaking to employees especially if they are helping a customer..
Frequently Asked Questions About Panera Bread
Does Panera Bread Martinsburg accept reservations?
No, Panera Bread Martinsburg does not accept reservations.
What are the operating hours for Panera Bread Martinsburg?
Panera Bread Martinsburg is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Martinsburg offer delivery services?
Yes, Panera Bread Martinsburg offers delivery from 7:00 AM to 9:00 PM every day.
Can I order food online from Panera Bread Martinsburg?
Yes, you can order online through their website or mobile app for pick-up or delivery.
What payment methods are accepted at Panera Bread Martinsburg?
Panera Bread Martinsburg accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of menu items does Panera Bread Martinsburg specialize in?
They specialize in soups, salads, sandwiches, fresh artisan and specialty breads, and vegetarian broth bowls.
Is there a drive-thru service available at Panera Bread Martinsburg?
Yes, Panera Bread Martinsburg offers a drive-thru service for quick and convenient ordering.
Are there any nearby places where I can shop or grab a meal before or after visiting Panera Bread Martinsburg?
Nearby you can visit Firehouse Subs for more sandwiches, Olive Garden for Italian dining, Starbucks for coffee, or Chili's Grill & Bar for American cuisine.
If I'm visiting Panera Bread Martinsburg, where can I get some personal care or beauty services nearby?
You can visit Q Nails and Spa or Regis Salon, both nearby for nail, hair, and beauty services.
What stores are close to Panera Bread Martinsburg if I want to do some shopping?
Nearby stores include Martin's Pharmacy for health products, Hobby Lobby for arts and crafts, SHOE DEPT. for footwear, and Ross Dress for Less for clothing.