Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,805 reviews
5 stars
507
4 stars
319
3 stars
328
2 stars
180
1 star
471
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently report receiving cold or improperly prepared food, with many noting that items are often missing from their orders.
Cleanliness Issues
Several reviews mention unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Management Concerns
Feedback indicates a lack of effective management, with complaints about unprofessional behavior from managers and inadequate staff training.
- GWGretson WintersDec 30, 20255.0My quick "go to" place. It's always the same and good.
- TTTylerDec 28, 20251.0This place needs shut down everything about this places sucks
- JRjake rayDec 26, 20251.0I am a door dasher and have orders from here fairly regularly. I must say this establishment has terrible service! There is never anyone at the counter to help regular customers and door dashers have to wait up to ten minutes for orders. A lot of the time you can hear the staff in the back laughing and complaining about having to work. When an employee finally comes to help customers or dashers, the workers are impolite and less than helpful. I do not recommend this restaurant at all!
- JSJA SmircinaDec 18, 20255.0Clean convenient McDonalds. I am wondering why two medium coffees came in different sized cups
- JIJade IsaacsonDec 18, 20251.0You wait 15 minutes for your food, because the workers are just playing around the whole time not doing their jobs. And then when you get your food and order their rude to you. Eat your food and then you get sick off of it. Would not recommend 👎👎👎👎
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Martinsburg, WV?
McDonald's in Martinsburg, WV is open 24 hours every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Are there drive-thru services available at McDonald's Martinsburg location?
Yes, the McDonald's Martinsburg location offers 24/7 drive-thru service.
What payment options are accepted at McDonald's in Martinsburg?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Martinsburg, WV?
McDonald's is located at 1320 Edwin Miller Blvd, Martinsburg, WV 25404, USA.
What types of food categories does McDonald's Martinsburg offer?
McDonald's offers fast food including breakfast, burgers, sandwiches, coffee and tea, frozen yogurt, ice cream, and other desserts.
Are there any laundromats near McDonald's Martinsburg?
Yes, nearby laundromat options include Twist & Turn Laundromat Services LLC and Laundry Depot, convenient for customers to do laundry before or after visiting McDonald's.
What nearby restaurants are close to McDonald's Martinburg?
Nearby restaurants include Bubbakoo's Burritos (Mexican cuisine), Sumo Fusion (Japanese and Thai cuisine), Subway (sandwich shop), and Dunkin' Donuts (coffee and donuts), offering diverse dining options before or after your McDonald's visit.
Are there any useful services near McDonald's Martinsburg that customers might visit?
Yes, nearby services include USPS (post office), Route 9 Citgo (gas station), Western Union (money transfer), and several real estate offices such as Re/Max Real Estate Group, providing convenience for customers in the area.