Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,644 reviews
5 stars
787
4 stars
538
3 stars
547
2 stars
234
1 star
538
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed hot and fresh meals, others received cold or improperly cooked food.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, particularly from management, leading to a negative customer experience.
Cleanliness
Several customers noted issues with cleanliness, including sticky tables and unsanitary conditions.
- KTKevin ThompsonNov 9, 20251.0Forgot my syrup for the hotcakes
- MGMileini GaytanNov 9, 20251.0If i could give no stars I would the biggest attitude that they gave my mom because she was ordering different meals.
- TTtimNov 5, 20251.0Can't get any service at the counter have to use drive thru
- MNMarc NicklasOct 14, 20255.0This is the best McDonald’s — I know that’s not something you hear often, but it’s true. I’ve been coming here for years, and they never mess up an order. The fries are always hot, the staff is helpful, and the mobile ordering makes everything quick and easy. Consistently a great experience.
- SKSummer KatsanisOct 10, 20251.0So horrible! The manager should be fired or retrained! My curbside never showed up on the system so I waited forever for my food which was just fries and a coke and other people waited almost a hour for thiers for dine in and the employees were told to not take orders for dine in for over a hour as well! They need to get thier priorities straight and not just focus on drive through the entire time!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 14634 Apple Harvest Dr, Martinsburg?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open 24/7 at this McDonald's location.
What delivery options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online via their delivery URL or through the McDonald's App available on Apple and Android devices.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi to customers?
Yes, free WiFi is available at this location.
What nearby restaurants can I visit before or after McDonald's at 14634 Apple Harvest Dr?
Nearby dining options include Chick-fil-A Martinsburg, Waffle House, Taco Bell, Martinsburg Family Diner, China City Buffet, Arby's, Logan's Roadhouse, Twisted Tenders, Bob Evans, Tropical Smoothie Cafe, and Taco Loco.
Are there convenient services near McDonald's for errands or shopping?
Yes, nearby services include PNC ATM, LibertyX Bitcoin ATM, several gas stations like Sheetz, BP, and Shell, as well as shopping at TJ Maxx and mobile phone stores like Victra and Verizon.
What nearby health and personal care services are accessible from McDonald's?
Nearby you can find Aspen Dental (general and pediatric dentistry), MedExpress Urgent Care, and Sport Clips Haircuts for medical and grooming needs.
Is there an auto care or car wash service near this McDonald's location?
Yes, customers can visit Ultimate Shine and Quick'N Easy Auto Wash nearby for car wash and auto detailing services.