Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude employees, and issues with order accuracy.
Food Quality
While some customers enjoyed hot and fresh food, many others complained about cold, stale, or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Management Issues
Multiple customers expressed dissatisfaction with management, citing poor handling of staff and customer interactions.
Inconsistent Experience
The overall experience varied greatly, with some customers praising the location while others deemed it the worst McDonald's they had visited.
RS
Rick Sanchez
4 days ago
1.0
The service here is absolutely horrendous. Waited 15 minutes for 1 hash brown and a sausage biscuit. I did a mobile order so I guess that's low priority because the drive thru was moving non stop. Not an apology after otlr anything. The white girl just tossed my food on the counter and walked away. Horrible
BB
BabyGirlxo
Feb 24, 2026
1.0
Service here is terrible! The workers have such awful attitudes. Shitty place to stop at all around. Waited over 45 mins in the drive thru just for a happy meal.
TS
Trinity Snyder
Feb 14, 2026
1.0
The "large" fries I paid $5 for lmao. Looks so pathetic 🤣
TW
T WV
Feb 14, 2026
3.0
Mens bathroom walls havnt been touched disgusting...tolits awful, walls around dryers bad. Need to look from floor to ceiling management.
TK
Turtle King
Jan 30, 2026
1.0
10 people working, 0 at register everyone stared and didn’t come up to me for my order, very loud and annoying back there not doing anything. Ordered a chocolate milkshake got a vanilla, went up and asked for my chocolate and they said this is chocolate. Is it white chocolate that tastes like vanilla?
What are the operating hours of McDonald's at 14634 Apple Harvest Dr, Martinsburg?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open 24/7 at this McDonald's location.
What delivery options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online via their delivery URL or through the McDonald's App available on Apple and Android devices.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi to customers?
Yes, free WiFi is available at this location.
What nearby restaurants can I visit before or after McDonald's at 14634 Apple Harvest Dr?
Nearby dining options include Chick-fil-A Martinsburg, Waffle House, Taco Bell, Martinsburg Family Diner, China City Buffet, Arby's, Logan's Roadhouse, Twisted Tenders, Bob Evans, Tropical Smoothie Cafe, and Taco Loco.
Are there convenient services near McDonald's for errands or shopping?
Yes, nearby services include PNC ATM, LibertyX Bitcoin ATM, several gas stations like Sheetz, BP, and Shell, as well as shopping at TJ Maxx and mobile phone stores like Victra and Verizon.
What nearby health and personal care services are accessible from McDonald's?
Nearby you can find Aspen Dental (general and pediatric dentistry), MedExpress Urgent Care, and Sport Clips Haircuts for medical and grooming needs.
Is there an auto care or car wash service near this McDonald's location?
Yes, customers can visit Ultimate Shine and Quick'N Easy Auto Wash nearby for car wash and auto detailing services.
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