Brand Certified
Dunkin'
3.2(621 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
980 Foxcroft Ave, Martinsburg, WV
25401, United States
Certified by Dunkin' • Mar 01, 2026
(304) 229-2115
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Martinsburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
621 reviews
5 stars
235
4 stars
83
3 stars
63
2 stars
57
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff attitudes.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of training and professionalism among the staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including wrong items and preparation mistakes.
Cleanliness and Environment
The cleanliness of the location was inconsistent, with some customers noting unpleasant odors and unsanitary conditions.
Speed of Service
Many reviews indicated that the drive-thru and in-store service were slow, often leading to frustration among customers.
- JIjamie ickesFeb 8, 20265.0Thru the drive thru quickly
- CBcynthia baucomJan 5, 20261.0I waited in drive thru 10 minutes, nothing. Go inside to order and this location has the worst employees-attitude for days. Will never return here. Starbucks it is
- DBDevan BenitezJan 4, 20261.0Consistency terrible . Service is terrible . Steady reminding them what I ordered .Order substitutes . Never get them . Says their 2nd in how quick they are but they really just clear the screens . Drive thru takes 15 min . Going in you think would be faster but takes 2-3 min to get greeted and order taken . I try to avoid this store but it’s the closest to my house .
- STSkyler TrivettDec 31, 20251.0They obviously don’t know what less ice more milk means
- JJJennifer JenkinsDec 15, 20251.0Lines are horrendous and service is slow, just to get mediocre coffee at best. Coffee options are never acknowledged; it's completely random what you'll get today. When I order customized donuts, they throw in whatever they want, instead of what was requested, and don't even bother to let me know or ask my preference. $10 for a half dozen?? You better have the donuts each member of my family wants for that price, every time. Their breakfast "food" is even worse. Bread is never toasted, always chewy from being microwaved, even when the toasted option is requested. Cheese is always melted into the bread like it's been sitting on a warmer for a day or two. They used to have a few good employees that would correct these mistakes, but they don't even have that anymore. I'll be making my coffee at home, and go elsewhere for breakfast treats.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Martinsburg, WV?
Dunkin' in Martinsburg, WV is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
What kind of food and beverages can I find at Dunkin'?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and premium beverages, including special holiday drinks.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
Does this Dunkin' location have a drive-thru service?
Yes, the Martinsburg Dunkin' location offers a drive-thru service for your convenience.
Is Dunkin' welcoming for families and children?
Yes, this Dunkin' location welcomes families and children.
Are there nearby restaurants where I can dine after visiting Dunkin'?
Yes, nearby dining options include Papa Johns Pizza, Bob Evans, Asian Garden Martinsburg, Taco Bell, Chipotle Mexican Grill, Panda Express, Texas Steakhouse & Saloon, and Martinsburg Family Diner.
Where can I get a car wash or auto detailing close to Dunkin'?
Nearby car wash and auto detailing services include Quick'N Easy Auto Wash and Ultimate Shine, both close to Dunkin' in Martinsburg.
Are there beauty or spa services near the Dunkin' location?
Yes, you can visit Touch of Grace Spa and Salt Cave, Julie's Nails Spa, or Nails Spa for beauty and spa services close to Dunkin'.
Are there real estate agents or services located near Dunkin'?
Yes, several real estate agents and services such as Tanya Noll, Jodee Arndt, Long and Foster Foxcroft Avenue Martinsburg, Anna Brewster, Carol Harold, Lola Cosby, The Butch Cazin Team, Wilt & Hall Real Estate Group, Long & Foster Foxcroft Ave Martinsburg, WV - Realty, and Kelli Little are nearby.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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