Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Martinsburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
610 reviews
5 stars
234
4 stars
82
3 stars
61
2 stars
56
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and order mistakes.
Speed of Service
Many customers express frustration with slow service, particularly in the drive-thru, often citing long wait times and disorganization.
Order Accuracy
There are frequent complaints about incorrect orders, with customers noting that their drinks and food items are often made wrong or missing.
Staff Performance
While some staff members receive commendations for their friendliness and professionalism, others are criticized for lack of urgency and poor communication.
Cleanliness and Environment
The location is generally reported as clean, with some customers appreciating the atmosphere despite the service issues.
- JMJohn McGrath3 days ago1.0Worst Dunkin ever. They are never quick even with no real line. Average time in line 7-8 min.
- APAnastasia PapinNov 17, 20251.0they never get my coffee right, always forget food and inside smells like a bathroom
- SASarah AlleyNov 9, 20251.0Good morning.Unfortunately I love dunkin', however the Martinsburg location in WV has terrible customer service. They were extremely busy yesterday when we went in. We had two separate orders. with my 2nd one they didn't give us our donut holes. When I came back to ask for them with my ticket #, she said it was my fault because all they do is place them on the counter. She then said I could order more if I wanted some. I had to walk away without my son's birthday donut holes.
- KWKyla WNov 4, 20252.0Either things weren't working or they were out of the items you picked after they already charged you and then had an attitude about serving you your 2nd and 3rd choices.
- MFMichelle FowlerOct 31, 20251.0Door Dasher here...Went in for an order and was told they don't offer that item through Door dash and was given attitude when I told the young lady if it's on the menu it has to be made....She claims boss told her they don't offer the Ice cream pizzas through Door dash...10/31/25 @8:30p
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Martinsburg, WV?
Dunkin' in Martinsburg, WV is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
What kind of food and beverages can I find at Dunkin'?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and premium beverages, including special holiday drinks.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
Does this Dunkin' location have a drive-thru service?
Yes, the Martinsburg Dunkin' location offers a drive-thru service for your convenience.
Is Dunkin' welcoming for families and children?
Yes, this Dunkin' location welcomes families and children.
Are there nearby restaurants where I can dine after visiting Dunkin'?
Yes, nearby dining options include Papa Johns Pizza, Bob Evans, Asian Garden Martinsburg, Taco Bell, Chipotle Mexican Grill, Panda Express, Texas Steakhouse & Saloon, and Martinsburg Family Diner.
Where can I get a car wash or auto detailing close to Dunkin'?
Nearby car wash and auto detailing services include Quick'N Easy Auto Wash and Ultimate Shine, both close to Dunkin' in Martinsburg.
Are there beauty or spa services near the Dunkin' location?
Yes, you can visit Touch of Grace Spa and Salt Cave, Julie's Nails Spa, or Nails Spa for beauty and spa services close to Dunkin'.
Are there real estate agents or services located near Dunkin'?
Yes, several real estate agents and services such as Tanya Noll, Jodee Arndt, Long and Foster Foxcroft Avenue Martinsburg, Anna Brewster, Carol Harold, Lola Cosby, The Butch Cazin Team, Wilt & Hall Real Estate Group, Long & Foster Foxcroft Ave Martinsburg, WV - Realty, and Kelli Little are nearby.