Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Martinsburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
655 reviews
5 stars
314
4 stars
118
3 stars
53
2 stars
41
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Numerous reviews indicated consistent issues with incorrect orders, including wrong items and poorly made drinks.
Cleanliness
Several customers noted unsanitary conditions within the store, including dirty seating areas and concerns about food handling practices.
Management Issues
Feedback pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Product Quality
While some customers enjoyed the food and drinks, there were complaints about inconsistent quality, including stale donuts and poorly made coffee.
- RWRussell Wyatt1 day ago1.0Waited 40 MINUTES in the drive through just to get to order. Then had to wait on my food and drinks another 11 minutes. 51 minutes total. Don’t come here if you don’t have all day to wait on the consistently slow service. I would leave zero stars if I could.
- SMSteve MoultonNov 11, 20251.0New slowest Dunkin award goes to....
- SMStacey McDanielNov 9, 20252.0This dunkin is one of the worst! The line for the drive thru takes forever. The cold brew that I get always tastes watered down. I keep trying to give them another chance but I think I'm done!! 👎
- HWHunter WinstonOct 6, 20252.0food and drinks here are always good, but since when did “would you like to try a macchiato” become “what would you like to order today?” then proceed to say goodmorning with a attitude after i didnt proceed with my order. didnt think they were ready since all i was asked was if i wanted a macchiato?? must not be a morning person
- ABAshley BritoOct 4, 20251.0I HAD THE WORSE EXPERIENCE AT THIS DUNKIN TODAY!!!!! Cant believe it! First we get there and the whole store is a complete disaster, the old lady there Melissa all she did was talked crap about the whole crew and not only that but was extremely rude to a customer started yelling at the customer cussing at her on front of kids in there! The manager I imagined because was wearing a blue shirt stepped up and started calming the customer telling her please stop when the whole time was her employee fault! Didnt tell that Melissa lasy anything nor fired her for her behavior! And the other hand drive through side, the bigger size girl with red shirt all she did was talked about drive through customers talking about them with the crew! I feel bad for the yound lady shorter girl that was extremely embarrassed while making drinks Its incredible how bad this dunkin has gotten! I hope Nick and Roma stepped up on this behavior SOON!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 39 Severna Parkway, Martinsburg, WV?
Dunkin' in Martinsburg, WV is open Monday through Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Can I order Dunkin' products for delivery or curbside pickup here?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve at this Martinsburg location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Is there a mobile app available to order ahead for Dunkin' at Martinsburg?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What special holiday drinks are available currently at this Dunkin' location?
Currently, they offer seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
What kind of food and beverages can I expect at the Dunkin' in Martinsburg?
Expect a variety of espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages available.
What nearby places can help me plan a visit to Dunkin' in Martinsburg?
Nearby places include the Martinsburg Regional DMV Office and the Hedgesfield Post Office, letting you stop by for errands before or after enjoying Dunkin'.
Are there any nearby beauty salons if I want to get a haircut after visiting Dunkin'?
Yes, you can visit nearby beauty salons such as Artifex Hair Salon, CUTS BY Samantha, Nails By Mindy, Salon Escape, and Tinsel Twins located close to Dunkin'.
Are there any interesting landmarks or historical sites near the Dunkin' Martinsburg location?
You can visit the Samuel Cunningham House, a landmark and museum nearby, for a cultural experience before or after your Dunkin' visit.