Brand Certified
Dunkin'
3.7(667 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
39 Severna Parkway, Martinsburg, WV
25403, United States
Certified by Dunkin' • Mar 01, 2026
(304) 262-6585
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Martinsburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
667 reviews
5 stars
317
4 stars
119
3 stars
55
2 stars
42
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and overwhelmed staff.
Staff Attitude
While some customers praised friendly staff, many others experienced rude or unprofessional behavior from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the store.
Management Issues
Feedback indicated poor management practices, including understaffing and lack of training, contributing to overall dissatisfaction.
- CBCharles Bryan5 days ago2.0Waited almost 40mins for my order, lady tried making it right with a free 1/2dozen donuts but I was completely forgotten about untill I reminded them I still didnt have my order.
- FFFroztJan 27, 20263.0Food is as expected.
- ESElizabeth schenckJan 1, 20265.0MELISSA IS AN ABSOLUTE SWEETHEART. me and my son were out doordashing and received an order for Dunkin, when we got there Melissa was on top of everything. I was watching her clean, stock, and make our order all with the most positive and warming energy. She was a true delight to my evening. She deserves a raise
- JFJerry FosterDec 31, 20253.0Great coffee, excellent menu choices for breakfast and lunch, still slow at counter service. Often times seem overwhelmed and understaffed.
- HDHeather DaisyDec 16, 20255.0Stopped in today and had amazing customer service. Very pleasant staff. I'm not sure of the name of the lady that served me this morning but she was doing an awesome job with making sure the whole crew was on task and helping to make sure the customers helped quickly.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website