Dunkin'

3.7
820 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Martinsburg, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1294 Edwin Miller Blvd, Martinsburg, WV
25401, United States

Hours

Reviews

3.7
820 reviews
5 stars
370
4 stars
163
3 stars
106
2 stars
59
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report friendly and efficient staff, while others mention rude service and order inaccuracies.

Food Consistency

Food quality is inconsistent, with some customers enjoying hot and fresh items, while others receive cold or incorrect orders.

Coffee Satisfaction

Many customers praise the coffee for being well-made and consistent, although some report watery or poorly flavored drinks.

Cleanliness and Atmosphere

The location is described as needing a refresh, with some customers noting cleanliness issues, particularly in food handling.

Peak Hours Performance

Service tends to slow down significantly during peak hours, leading to long wait times and order errors.
  • SA
    Sarah Alley
    Nov 9, 2025
    1.0
    LlUnfortunately I love dunkin', however the Martinsburg location in WV has terrible customer service. They were extremely busy yesterday when we went in. We had two separate orders. with my 2nd one they didn't give us our donut holes. When I came back to ask for them with my ticket #, she said it was my fault because all they do is place them on the counter. She then said I could order more if I wanted some. I had to walk away without my son's birthday donut holes.
  • TT
    tim
    Nov 5, 2025
    1.0
    Was gonna place an order but never got any acknowledgement
  • TL
    Tamera Lee
    Oct 21, 2025
    5.0
    This is my home Dunkin location and I probably visit it like 3 times a week and compared to the ones around it (Foxcroft Ave and Spring Mills) this Dunkin NEVER disappoints. My food comes out on time, piping hot, never burnt, and my coffee made to perfection every time. The staff are kind and pleasant and the atmosphere is calm even when it's busy. Literally the best Dunkin team around imo.
  • SK
    Silence Knight
    Oct 18, 2025
    1.0
    The service was bad it took forever to get our food the one women was extremely rude our food was cold the women wouldn’t take the bacon off of my sandwich
  • MJ
    Melvyn Johnson
    Sep 30, 2025
    5.0
    Super place

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1294 Edwin Miller Blvd, Martinsburg, WV?

Dunkin' is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup.