Chipotle Mexican Grill

3.3
76 reviews
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Business Details

49 Alliance Lane, Martinsburg, WV
25404, United States
(681) 513-2713
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Falling Waters is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
49 Alliance Lane, Martinsburg, WV
25404, United States

Hours

Reviews

3.3
76 reviews
5 stars
30
4 stars
12
3 stars
5
2 stars
8
1 star
21
  • KK
    Kevin
    Nov 11, 2025
    2.0
    The food is trash and is over priced. Still better than Taco Bell but my family regrets getting food here most of the time we go.
  • TS
    Tereasa Swyschtch-Prieto
    Nov 1, 2025
    3.0
    I have loved chipotle since they came to the area. The fresh food, the ability to choose how I want my bowl the fabulous ingredients. I gave this location many chances hoping each time that the burned meat was just a “one time error”. Well it’s time to assume that whoever cooks here can’t work a grill. My steak is so as to be the consistency of dog kibble and taste like charcoal. Alliance Rd has ruined my 20 year love affair with the brand. So disappointed.
  • JG
    jason green
    Oct 23, 2025
    2.0
    This is the worst ran chipotle I’ve been to. They have ran out of different items several of the times I’ve been here. Not sure how they run out of food at a chipotle. Short staffed at times and customers walking out.
  • JB
    Jessica Brown
    Oct 17, 2025
    1.0
    They did great when they opened, now they are always out of something (chicken, rice, teas, ice, broken grill, etc) and the store is not clean at all.
  • WW
    WhiteCherryGelato
    Oct 4, 2025
    1.0
    I have no clue what the managers were thinking just putting one new trainee on the line alone. After speaking with the very sweet boy who was working I can’t help but feel angry that everyone wasn’t doing their job and just leaving him alone like that. Insult to injury I could hear everyone else in the back laughing and carrying on with themselves while I had to wait for this guy to finish making my order. Disgusting. You all should be ashamed of yourselves. Especially the manager Karina.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Falling Waters serve?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Martinsburg?

The restaurant is open daily from 10:45 AM to 10:00 PM.