Brand Certified
Chipotle Mexican Grill
3.4(1480 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
937 Foxcroft Ave, Martinsburg, WV
25401, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(304) 267-8698
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/wv/martinsburg/937-foxcroft-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2629
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Martinsburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,480 reviews
5 stars
552
4 stars
329
3 stars
164
2 stars
92
1 star
343
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from employees and management, leading to a negative customer experience.
Portion Sizes
Many customers complained about consistently small portion sizes, often feeling that they were not receiving value for their money.
Food Quality
While some customers enjoyed the food, there were frequent reports of poor food quality, including undercooked rice and stale chips.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty tables and trash overflowing.
Inconsistent Experience
Customers noted that experiences varied greatly, with some praising individual staff members while others reported ongoing issues with service and food quality.
- QBQueen b2 days ago1.0Rude employee argued with me insisting I said yes to cheese when I said no and proceeds to give me attitude when I asked to double my rice/veggies said I couldn’t ask for that. Everything was extremely salty. Never coming here again. Place was messy and had food all over the windows.
- CBConnie BhiFeb 20, 20265.0Look I haven't had good experiences in the past, but whoever is wrapping burritos today 02/20/2026 at 11am THEY ARE A BURRITO ANGEL!!!! For the first time since 2014 I've had S tier chipotle, the proportions.. perfection, the wrapping.. flawless. Give them a raise please that shit was stunning. I'm pregnant and ordered this accepting the inevitable mid burrito but no what I received was heaven wrapped in gold.
- GMGarrett McCauleyFeb 18, 20261.0Weakass portion sizes. Manager says they have to follow portion rules.
- KMKiara MangramFeb 11, 20261.0I ordered a chicken burrito and it was tough and old! It was dry and looked dehydrated. My dasher was great but the food was horrible!! This location is terrible, anytime I order from here there’s always a problem with the food quality.
- OEOvi EliseoJan 13, 20263.0Overall experience was fine but I asked for extra rice and got told “oh I can only give you a little more to follow portion size rules.” But I didn’t ask for her charity I asked for extra rice. If I was specific enough I’m sorry but I clearly asked for extra and she gave me the tip of the spoon. Mind you an hour away of closing time, they should have more rice cooked for people coming in and making orders. Maybe this wasn’t her fault entirely but they need to have enough of everything made so there isn’t people getting a small amount of anything. Thanks again
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Martinsburg?
Chipotle Mexican Grill in Martinsburg is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Martinsburg?
It is located at 937 Foxcroft Ave, Berkeley, Martinsburg, WV, 25401, United States, near Chick-fil-A, Arby's, and the Mall.
Does Chipotle Martinsburg offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Martinsburg?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What types of food does Chipotle Martinsburg specialize in?
They specialize in customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, high-quality ingredients.
Is Chipotle Martinsburg LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
Are gift cards accepted at Chipotle Martinsburg?
Yes, gift cards and credit cards are accepted as payment methods.
What nearby restaurants are close to Chipotle Martinsburg for dining options?
Nearby dining options include Texas Steakhouse & Saloon, Panda Express, Bob Evans, Blaze Pizza, and China City Buffet, offering a variety of cuisines for customers before or after visiting Chipotle.
Which nearby hotels can visitors to Chipotle Martinsburg consider for accommodation?
Guests can consider Hampton Inn Martinsburg and Hampton by Hilton, both located near Chipotle for convenient lodging options.
Are there any nearby services such as car washes or real estate agents near Chipotle Martinsburg?
Yes, nearby services include Ultimate Shine and Quick'N Easy Auto Wash for car care, and several real estate agents like Long and Foster Foxcroft Avenue Martinsburg and The Butch Cazin Team for real estate needs.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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