Arby's

4.2
884 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1010 Foxcroft Ave, Martinsburg, WV
25401, United States

Hours

Reviews

4.2
884 reviews
5 stars
459
4 stars
242
3 stars
100
2 stars
32
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or lacking in quantity, leading to dissatisfaction.

Service Experience

Customer service experiences varied, with some praising friendly staff while others reported rudeness and order mistakes.

Cleanliness

The establishment was noted for being clean, although some customers mentioned issues with restrooms.

Pricing Concerns

Several reviews indicated that customers felt the prices were too high compared to the quality of food received.

Inconsistency

There were mixed reviews about the consistency of food quality and service, with some visits being excellent while others were disappointing.
  • MN
    M Nolt
    2 days ago
    3.0
    Our food was ok. Long wait till someone took our order. People gave up waiting, and went elsewhere. We hope they can better staff this in the future.
  • TR
    Tre Rog
    Nov 28, 2025
    1.0
    Food was ridiculous cold never again . I door dashed my order and the driver was quick with her time getting it to me . My entire order was cold and my medium fry literally was even full. DO NOT door dash here if you do eat here come get it cause these folks do not care anymore what they give you !!!!!
  • LR
    Lyndsay Reed
    Nov 16, 2025
    1.0
    Cashier at the drive thru was super rude & made a comment about my car. Also barely any roast beef on a double.
  • KC
    Kadeem K. Creations
    Oct 22, 2025
    1.0
    Cheese cup serving was less than a tea spoon
  • CF
    Christian Fuentes
    Sep 27, 2025
    4.0
    Very clean establishment.