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Arby's

4.1
(878 reviews)
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Business Details

217 Administrative Dr, Martinsburg, WV
25401, United States
(304) 264-4457
http://www.arbys.com/locations/us/wv/martinsburg/217-administrative-dr/store-7958
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
217 Administrative Dr, Martinsburg, WV
25401, United States

Hours

Reviews

4.1
878 reviews
5 stars
417
4 stars
269
3 stars
100
2 stars
39
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others reported issues like cold food and incorrect orders.

Service

Service quality varied; some customers highlighted friendly and efficient staff, while others experienced long wait times and order mistakes.

Cleanliness

The restaurant's cleanliness received positive feedback, but some reviews mentioned dirty tables and unsanitary conditions.

Pricing

Customers expressed concerns about high prices relative to portion sizes and food quality.
  • CS
    charlotterae snezek
    Feb 14, 2026
    5.0
    Food is good service could be better through lobby atmosphere inside is cold in winter could be warmer
  • BL
    Brian Lane
    Jan 2, 2026
    2.0
    Hair in my curly fries
  • CS
    Chris Shirley
    Dec 20, 2025
    5.0
    Great service.
  • JS
    john stamat
    Nov 20, 2025
    2.0
    Pulled right on through without ordering. $13 for a sandwich is too high.
  • RH
    Rayanna Herrin
    Nov 20, 2025
    5.0
    Super clean restaurant. I accidentally ordered the incorrect sandwich. When I went back up to explain what I did. They quickly replaced it for the correct one and added no additional costs for the upgraded one. The food was prepared in a more than timely manner. Fresh and delicious!
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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