Dunkin'

Reviews

• JO

  Jordan ODea

  Mar 24, 2026
  2.0
  For the love of God seperate your food and drink for doordash orders. There's already a 50% chance my foods gonna be cold when I drive there, but on doordash you guys are a joke. Why are you putting hot food in a bag with cold drinks. Do you know nothing about food handling? That's a health code violation and next time my food comes like this I'm reporting this and the other crap I've put up with. Done it before so try me. Serve your food safely and correctly.
• MM

  Michelle Murphy

  Mar 22, 2026
  1.0
  I went there on Friday and ordered 25 munchkins of mixed glazed and blueberry. I oped the box that evening and saw they gave me chocolate instead of blueberry. I called and left a message on the answering machine. Didn't hear back come Saturday so I called again and left another message. Come Sunday still no call back. So here I am with my review. I tried to give them a chance to make it right.
• SS

  Sherri Snyder

  Mar 9, 2026
  5.0
  I stopped to get a small ice coffee . 3 mocha ,2 of sugar, and cream.. and tryed the banana strawberry , day refresher..ah my gosh@ so good tryed before the banana pudding.its ok also..thank u dunkin for upping ur game.. with some really good drinks..and.of course@ glaze r the best donuts thank u..
• KK

  Kaylynn

  Mar 7, 2026
  5.0
  This is my favorite Dunkin in Martinsburg, my order is always perfect compared to other places!
• KC

  Kim Celmer

  Feb 11, 2026
  2.0
  Fortunately I give a two-star rating only because it was fast and efficient but the quality of what I got at least the last two times were unsatisfactory unfortunately. I don't like to ask for my food to be fix in fear of anything ever happening to it not saying it would but places have messed with people's food if something's not correct but I got a simple order both times and both times the food seem like the breakfast soggy with the avocado toast like it was made way earlier and just sat around and the coffee was very weak this time my hash browns were cold in the sweet tea was like insanely sweet not just by my standards but by two other people that had try it I had half a thing of water to it just to dilute it I stopped going to your store and started taking the extra time out to go to the other Dunkin' Donuts by the DMV Dunkin', 39 Severna Pkwy Suite #1, Martinsburg, WV 25403 because their service was very friendly and hopeful and careful and the food was accurate and it tasted better it tasted fresher and it was warm and the coffee was by far better and their sweet tea Unfortunately today when I ordered from your store the girl at the window didn't have a smile on her face didn't tell me her the total at all you know yes it's on the screen but you didn't tell me and then when I got to the window she expected me to know the total like she was just staring at me. And what I mean my food was cold it was cold when I got it hot when it was handed to me yes I was able to reheat it but it still shouldn't be that way. It's sad because I really like Dunkin' Donuts but if it continues this way I will not return.