About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
627 reviews
5 stars
210
4 stars
150
3 stars
112
2 stars
47
1 star
108
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customers reported mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
Service Speed
Numerous customers expressed frustration with slow service and long wait times, particularly during busy hours.
Cleanliness
There were complaints about cleanliness in the dining area and restrooms, with some customers noting improvements.
- MRMichael RiceOct 28, 20255.0Friendly staff and helpful
- TOTravis OliverOct 8, 20251.0Trash employees probably charge for ketchup too
- SSScarlett SandersSep 25, 20253.0The reason I gave this three stars is there any other bad but first of all I went there anime was rude he poured my little hamburger like dipped in ketchup play ketchup all over the hamburger and it was nasty I couldn't even get it and he poured the freeze down in the bag and he said you're welcome and a very rude way this is just three stars but I think you got fired but it's a lot better then it used to be
- RKRussell KingSep 24, 20251.0This is the 4th time I've gone there and they have messed up the order. I paid for large I expect large Fry's and large drinks. They also put lettuce on my wife's snack wrap after I told them not to. Pay attention to slips! it's not that hard!
- RHRema HagerAug 17, 20251.0Stood at register... only one in line for 15 minutes to place an order, workers look at you but never waited on me so I left... didn't even want to give one star, poor business, oh well their loss
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Madison, WV?
McDonald's in Madison, WV is open 24 hours daily, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's on WV-85 offers drive-thru service 24 hours a day, every day of the week.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery service 24/7. You can order online via their delivery website.
Is mobile ordering available at this McDonald's?
Yes, mobile ordering is available through the McDonald's app, which can be downloaded from the Apple App Store or Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts payment via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's on WV-85?
The location provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby supermarkets or grocery stores can I visit when coming to McDonald's?
Nearby, you can visit Kroger and West Madison Grocery for your grocery needs before or after dining at McDonald's.
Are there any nearby places where I can handle my financial transactions?
Yes, nearby options include Western Union for money transfer services and The Exchange Network and LibertyX Bitcoin ATM for ATM services.
What local attractions or parks are near McDonald's for a quick visit?
West Madison Park is close by and offers a nice spot for relaxation or outdoor activities before or after your meal.
Where can I find beauty or spa services near this McDonald's?
Nearby beauty and spa services include The J Spa LLC, Jason Chafin / Craft Hair Specialist, J Spa, West Madison Hair Nail SPA, and Danville Nails And Spa.