McDonald's

3.5
629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
WV-85, Madison, WV
25130, United States

Hours

Reviews

3.5
629 reviews
5 stars
212
4 stars
149
3 stars
112
2 stars
47
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and order inaccuracies, with many expressing frustration over long wait times and incorrect orders.

Food Quality

There were mixed reviews on food quality, with some customers noting fresh and hot food, while others complained about cold, hard, or poorly prepared items.

Staff Attitude

Feedback indicated a significant issue with staff attitudes, with many customers describing employees as rude or unhelpful, particularly during busy times.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall dining experience.
  • KK
    knifeguy716
    Dec 15, 2025
    5.0
    Food was fresh and employees were friendly and courteous
  • JJ
    Johnny
    Dec 11, 2025
    1.0
    My plain quarter pounder sandwich was made wrong 4 times yesterday... How do you mess "PLAIN" up 4 times! I'm going to southridge for now on 💯
  • MR
    Michael Rice
    Oct 28, 2025
    5.0
    Friendly staff and helpful
  • TO
    Travis Oliver
    Oct 8, 2025
    1.0
    Trash employees probably charge for ketchup too
  • SS
    Scarlett Sanders
    Sep 25, 2025
    3.0
    The reason I gave this three stars is there any other bad but first of all I went there anime was rude he poured my little hamburger like dipped in ketchup play ketchup all over the hamburger and it was nasty I couldn't even get it and he poured the freeze down in the bag and he said you're welcome and a very rude way this is just three stars but I think you got fired but it's a lot better then it used to be

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Madison, WV?

McDonald's in Madison, WV is open 24 hours daily, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's on WV-85 offers drive-thru service 24 hours a day, every day of the week.