Dairy Queen Grill & Chill

4.2
387 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9808 Seneca Trl S, Lewisburg, WV
24901-1587, United States

Hours

Reviews

4.2
387 reviews
5 stars
223
4 stars
89
3 stars
40
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and accommodating service, there were several complaints about order inaccuracies and rude staff interactions.

Food Quality

The food, especially the blizzards and hot food items, received positive feedback for taste and freshness, although there were instances of cold or improperly prepared items.

Cleanliness

The establishment is generally noted for being clean and well-maintained, contributing to a pleasant dining experience.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, with some customers receiving incorrect items or missing components.
  • JJ
    Jui Jui
    Jan 5, 2026
    5.0
    Good service
  • BB
    Brooklin
    Nov 22, 2025
    3.0
    I paid for an online order, but it didn’t go through. The girls up front were accommodating and tried to get me my food and figure out a refund, but a cook interrupted me as I was on the phone. She rudely asked me questions and said she couldn’t prepare the food. I understand there might have been system issues, but her attitude was unacceptable. I didn’t get my food or a refund.
  • DD
    Dalana Dillon
    Oct 18, 2025
    5.0
    Love the dipped cones!!!
  • LR
    Lisa Circle, MSW, GRI REALTOR
    Sep 4, 2025
    4.0
    How soon for the pumpkin pie blizzard?

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, and specialty items like Blizzard® Treats and Chicken Strip Baskets.

What are the operating hours for Dairy Queen Grill & Chill in Lewisburg, WV?

The restaurant is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 9:00 PM.