Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
334 reviews
5 stars
112
4 stars
68
3 stars
63
2 stars
30
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times for food and ice cream.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others complained about cold, soggy, or improperly prepared items.
Staff Attitude
Customer service was generally described as friendly, but there were instances of poor service and staff being overwhelmed.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty restrooms and a need for better overall maintenance.
GM
Gladys Merritt
Jan 18, 2026
5.0
Have stopped here a number of times , have used the drive through & ate inside both . The food is always good & friendly employees. I have no complaints . The last time I was there I went through the drive through.
CP
Citlali Pander
Nov 25, 2025
1.0
Horrible service, the first time they took the ice cream from a fridge and was melted two of them, then gave it to us, and now hair in one of our ice cream and it’s the lady with blonde hair and tattoo.
RL
Rachel Lumbus
Nov 2, 2025
1.0
SO SLOW im pretty sure they do it on purpose so you leave
What are the operating hours for Dairy Queen Grill & Chill at 201 Albright Rd, Kingwood?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, the location features a drive-thru as well as indoor and outdoor seating, including high chairs and booster seats.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with facilities like high chairs and restrooms.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill in Kingwood?
Yes, you can order online for pickup through their website and enjoy exclusive mobile deals by downloading their app.
What is the contact phone number for Dairy Queen Grill & Chill in Kingwood, WV?
You can reach them at +1 304-329-0177 for inquiries or orders.
Which nearby automotive service centers are close to Dairy Queen Grill & Chill?
Nearby automotive services include Triple R Automotive LLC, Walmart Auto Care Centers, and Ace High Fabrication & Auto Repair.
What are some nearby grocery and retail stores customers can visit near Dairy Queen Grill & Chill?
Nearby stores include Walmart, Save A Lot, BFS Foods Inc, and Rite Aid, making it easy to combine errands with your visit.
Are there other dining options near Dairy Queen Grill & Chill in Kingwood?
Yes, nearby restaurants include Hardee's, Burger King, New China Restaurant, and Fox's Pizza Den, offering a variety of cuisines.
How can the nearby Buckwheat Express Public Transportation Services help in reaching Dairy Queen Grill & Chill?
Buckwheat Express Public Transportation provides taxi and transit services that can help customers easily reach Dairy Queen Grill & Chill at 201 Albright Rd.
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Certified March 01, 2026Yext Knowledge Graph
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