McDonald's

3.9
665 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
602 Oak St, Kenova, WV
25530, United States

Hours

Reviews

3.9
665 reviews
5 stars
281
4 stars
165
3 stars
125
2 stars
34
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, leading to negative experiences.

Food Freshness

While some customers enjoyed fresh and hot food, many complained about cold or improperly prepared items.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Pricing Concerns

Several customers felt that prices were too high for the quality and quantity of food received.

Cleanliness Issues

There were multiple complaints regarding the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
  • FK
    Frank Kolski
    5 days ago
    1.0
    I use the word food loosely. "Deluxe" buffalo chicken sandwich? Strips with no buffalo sauce. They were dry enough. Not to mention, that constitutes four strips? And they had the audacity to charge me $12 and basically tossed it on the counter.
  • RR
    rayrabid
    5 days ago
    5.0
    Crashingly dull, catastrophically awful.
  • MW
    Mercedes Weikle
    Oct 31, 2025
    5.0
    I am always a fan of McDonald's. Chicken nuggets are my favorite.
  • JA
    Jeanie Adams
    Oct 28, 2025
    3.0
    Almost 8 bucks for two medium hot chocolates, I thought it was a bit pricey for watered down beverages and had waited( inside )almost 15 minutes to receive the drinks,had asked the cashier twice if they were working on the order. Next trip to Kenova- I will go to Tim Horton for timbits and Hot chocolate which is much better for the price point.Sorry Kenova location McDs step it up,or you'll lose my business!
  • CJ
    Clifton T. Miller Jr
    Sep 30, 2025
    3.0
    When you get french fries at McDonald's tell them no salt. It may take longer to get your order but at least the french fries will be fresh

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Kenova, WV?

McDonald's Kenova is open from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 PM Thursday through Saturday, and 6:00 AM to 10:00 PM on Sunday.

What are the delivery hours for McDonald's Kenova?

Delivery service is available from 5:30 AM to 9:30 PM Monday through Wednesday, 5:30 AM to 10:30 PM Thursday through Saturday, and 6:30 AM to 9:30 PM on Sunday.