McDonald's

3.9
668 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
602 Oak St, Kenova, WV
25530, United States

Hours

Reviews

3.9
668 reviews
5 stars
283
4 stars
166
3 stars
125
2 stars
34
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and accommodating, contributing positively to their experience.

Food Quality

There were mixed reviews about food quality, with some customers enjoying fresh and hot meals, while others reported cold or poorly prepared food.

Order Accuracy

Numerous complaints were made regarding incorrect orders, with customers frequently receiving items they did not request.

Service Speed

While some customers noted quick service, others experienced long wait times and issues with drive-thru efficiency.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty tables and unsanitary conditions.
  • MG
    Micah Griffith
    Nov 27, 2025
    5.0
    Super friendly staff. Food was hot fresh food as well. Fries need to be crispy not floppy but overall this location is fantastic
  • FK
    Frank Kolski
    Nov 18, 2025
    1.0
    I use the word food loosely. "Deluxe" buffalo chicken sandwich? Strips with no buffalo sauce. They were dry enough. Not to mention, that constitutes four strips? And they had the audacity to charge me $12 and basically tossed it on the counter.
  • RR
    rayrabid
    Nov 18, 2025
    5.0
    Crashingly dull, catastrophically awful.
  • MW
    Mercedes Weikle
    Oct 31, 2025
    5.0
    I am always a fan of McDonald's. Chicken nuggets are my favorite.
  • JA
    Jeanie Adams
    Oct 28, 2025
    3.0
    Almost 8 bucks for two medium hot chocolates, I thought it was a bit pricey for watered down beverages and had waited( inside )almost 15 minutes to receive the drinks,had asked the cashier twice if they were working on the order. Next trip to Kenova- I will go to Tim Horton for timbits and Hot chocolate which is much better for the price point.Sorry Kenova location McDs step it up,or you'll lose my business!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Kenova, WV?

McDonald's Kenova is open from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 PM Thursday through Saturday, and 6:00 AM to 10:00 PM on Sunday.

What are the delivery hours for McDonald's Kenova?

Delivery service is available from 5:30 AM to 9:30 PM Monday through Wednesday, 5:30 AM to 10:30 PM Thursday through Saturday, and 6:30 AM to 9:30 PM on Sunday.