Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, leading to negative experiences.
Food Freshness
While some customers enjoyed fresh and hot food, many complained about cold or improperly prepared items.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Pricing Concerns
Several customers felt that prices were too high for the quality and quantity of food received.
Cleanliness Issues
There were multiple complaints regarding the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
FK
Frank Kolski
5 days ago
1.0
I use the word food loosely. "Deluxe" buffalo chicken sandwich? Strips with no buffalo sauce. They were dry enough. Not to mention, that constitutes four strips? And they had the audacity to charge me $12 and basically tossed it on the counter.
RR
rayrabid
5 days ago
5.0
Crashingly dull, catastrophically awful.
MW
Mercedes Weikle
Oct 31, 2025
5.0
I am always a fan of McDonald's. Chicken nuggets are my favorite.
JA
Jeanie Adams
Oct 28, 2025
3.0
Almost 8 bucks for two medium hot chocolates, I thought it was a bit pricey for watered down beverages and had waited( inside )almost 15 minutes to receive the drinks,had asked the cashier twice if they were working on the order.
Next trip to Kenova- I will go to Tim Horton for timbits and Hot chocolate which is much better for the price point.Sorry Kenova location McDs step it up,or you'll lose my business!
CJ
Clifton T. Miller Jr
Sep 30, 2025
3.0
When you get french fries at McDonald's tell them no salt. It may take longer to get your order but at least the french fries will be fresh
What are the regular opening hours of McDonald's in Kenova, WV?
McDonald's Kenova is open from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 PM Thursday through Saturday, and 6:00 AM to 10:00 PM on Sunday.
What are the delivery hours for McDonald's Kenova?
Delivery service is available from 5:30 AM to 9:30 PM Monday through Wednesday, 5:30 AM to 10:30 PM Thursday through Saturday, and 6:30 AM to 9:30 PM on Sunday.
When can I use the drive-thru at McDonald's Kenova?
The drive-thru is open from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 PM Thursday through Saturday, and 6:00 AM to 10:00 PM on Sunday.
Does McDonald's Kenova offer curbside pickup?
Yes, McDonald's Kenova offers curbside pickup service to make your order experience convenient and contactless.
Which payment methods can I use at McDonald's Kenova?
McDonald's Kenova accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food online from McDonald's Kenova?
You can order online by visiting https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Where is McDonald's Kenova located?
McDonald's Kenova is located at 602 Oak St, Kenova, WV 25530, USA.
What are some nearby places to visit around McDonald's Kenova?
Nearby places include Kenny Queen Hardware for your retail and hardware needs, C K Florist for flowers and gifts, and the Cabell Huntington Hospital Family Medical Center for healthcare services.
Are there convenient amenities near McDonald's Kenova for travelers?
Yes, nearby amenities include UPS Authorized Shipping Provider locations for shipping needs and gas stations like Speedway and Exxon to fuel your trip.
What entertainment or recreational venues are located near McDonald's Kenova?
You can visit Mitch Stadium for sports and recreation or enjoy a coffee at Becca Lynns Parlor LLC nearby after your meal.