Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Inwood Subway® Restaurant at 4803 Gerradstown Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I visited Subway in Inwood, WV on January 14, 2026, at approximately 5:05 p.m. to pick up my order. My sub was ready upon arrival, and I confirmed with the employee that my requested toppings had been included.
After returning home and getting halfway through my sandwich, I discovered a long, straight hair inside the sub wrapping. I immediately stopped eating and documented the incident at the time, though I no longer have access to the photo. An entire month has passed since the incident, and while I attempted to save the image for future reference, I have been unable to locate it.
I submitted a complaint through Sammy, Subway’s AI assistant, and allowed sufficient time for a response via email. I do have documentation of that contact. However, I received no reply regarding the food contamination itself. I then contacted the restaurant directly and spoke with a woman who identified herself as a manager. I explained the situation in detail. She stated she would inform upper management but did not offer a refund, replacement, or any immediate resolution.
With experience in the culinary and hospitality industry, I understand that mistakes can occur. However, proper food safety protocols—such as securing hair and maintaining strict hygiene standards—exist to prevent this type of issue. When a contamination incident is reported, it should be addressed promptly and professionally.
As of February 18, 2026, I have received no follow-up communication from the restaurant or from Subway regarding this matter.
Food safety and customer care should be taken seriously. This experience fell short on both counts.
SK
Sean Kelley
Feb 12, 2026
1.0
Do not do any online orders with the Inwood Wv location. You order 2 subs and the bread is rock hard along with half the items you requested were not even on either sub.
HH
hmph HMMPH
Nov 17, 2025
5.0
My sub was well made and the employees were very friendly and patient. They put up with all my picky requests. The cookies here are fire.
CS
Cheyla Stotler
Mar 26, 2023
5.0
My family and I have eaten there twice without any issues. Food is fresh and prepared as requested.
We did take the early closing time mentioned in other reviews into consideration and went earlier.
What types of meals are served at Subway located at 4803 Gerradstown Rd?
Subway serves breakfast, lunch, and dinner every day from 8:00 AM to 9:00 PM.
What are the operating hours for Subway in Inwood, WV?
Subway is open daily from 8:00 AM to 9:00 PM. On November 27, 2025, it will be closed for the holiday, and on November 28, 2025, it will be open from 9:00 AM to 5:00 PM.
Does Subway at 4803 Gerradstown Rd offer curbside pickup?
Yes, Subway offers curbside pickup for convenient and contactless orders.
Can I order Subway online or via an app?
Yes, you can place your order quickly and easily through the Subway app or online via their website.
Does this Subway location provide catering services?
Yes, Subway at 4803 Gerradstown Rd offers catering services to assist with your event needs.
Is dining in available at Subway on Gerradstown Rd?
Yes, the restaurant serves dine-in customers along with takeout and curbside pickup options.
Where is Subway located in Inwood and how can I contact them?
Subway is located at 4803 Gerradstown Rd, Suite 4, Inwood, WV 25428. You can contact them at +1 304-821-5490.
What nearby restaurants can I visit along with Subway at Gerradstown Rd?
Nearby dining options include Pizza Oven (Italian and American cuisine), Burger King, Waffle House for breakfast and brunch, Taco Bell for Mexican food, and Buffalo Wild Wings 'GO' for chicken wings.
Are there grocery stores near Subway in Inwood for convenient shopping?
Yes, Food Lion Grocery Store and Taylors Farm Market are nearby, offering groceries, bakery items, fruits, and vegetables that you can shop for before or after your Subway meal.
What other local services can I access near Subway at 4803 Gerradstown Rd?
Nearby services include Whale of a Wash for laundry and car wash, Valley Health Family Medicine for medical needs, UPS Access Point for shipping, and several gas stations like Shell and BP.
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