Taco Bell

3.3
579 reviews
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Business Details

4854 Gerrardstown Rd, Inwood, WV
25428, United States
(304) 821-5547
https://locations.tacobell.com/wv/inwood/4854-gerrardstown-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4854 Gerrardstown Rd in Inwood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4854 Gerrardstown Rd, Inwood, WV
25428, United States

Hours

Reviews

3.3
579 reviews
5 stars
205
4 stars
96
3 stars
83
2 stars
46
1 star
149

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback highlighted a mix of rude and friendly staff, with several instances of poor service experiences.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and small portions.

Cleanliness

Several reviews mentioned unsanitary conditions and poor hygiene practices in the restaurant.

Wait Times

Customers experienced long wait times both in the drive-thru and when dining in.
  • JC
    Jose Cruz
    Dec 23, 2025
    1.0
    Ridiculously small portions. Multiple items were umderserved. This is degrading.
  • VV
    Void
    Dec 20, 2025
    1.0
    Rude employee and didn’t give the correct order
  • SM
    Shannon M.
    Dec 10, 2025
    1.0
    Drive thru employee did not acknowledge me at all . No greeting no thank you . NOTHING !!!!!!! WHAT WONDERFUL CUSTOMER SERVICE
  • KD
    Kaitlyn Diaz
    Nov 28, 2025
    1.0
    We waited 20 minutes in the drive through for our order. We got home and 2 of the 7 items were correct. Instead of a soft taco and a double stacked taco, we received 2 regular tacos ($5-6 difference). Instead of an Avocado Ranch burrito, we received 2 supreme burritos (which we will not eat). Instead of a large fry, we received a medium fry. The Mexican pizza we ordered was also incorrect and not edible by the person it was made for. The only thing that was correct was the grilled cheese burrito and the nacho cheese sauce. When we called to notify the restaurant, we were told we would need to drive back (20 minutes) and return the food in order to get a refund. We had a hungry infant and just waited 20 minutes for the food. We asked for the corporate number and was told no one at the restaurant knew it. We had to ask 3 times for a district manager number. We were talking to Josh from the inwood location.
  • EP
    Eddie Pojoy
    Nov 4, 2025
    5.0
    Great experience, highly recommended
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Does this Taco Bell offer delivery services?

Yes, delivery service is available at this location.