Dairy Queen Grill & Chill

4.0
479 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5113 Gerrardstown Rd, Inwood, WV
25428-3409, United States

Hours

Reviews

4.0
479 reviews
5 stars
226
4 stars
122
3 stars
58
2 stars
32
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others complained about undercooked items and incorrect orders.

Pricing Issues

Many customers found the prices to be high compared to other locations, with complaints about receiving less food than expected for the price.

Cleanliness Concerns

Several reviews highlighted serious cleanliness issues, including mold and unsanitary conditions.

Speed of Service

Service speed varied, with some customers experiencing long waits while others noted quick service.
  • DD
    Devin Davis
    Aug 14, 2025
    1.0
    Dropped my ice cream on the floor then tried to give it to me, like I didn’t just see you drop it… never had a good experience there!!!
  • KC
    Kristina C
    Jul 29, 2025
    2.0
    We don't go often because they are so expensive. So when we pay for a medium blizzard it shouldn't have less in it than the small ones we ordered. They generally are not super friendly and you often have to wait, even when the employees are packed in there like a can of sardines, because they are in there goofing off with each other. Grateful they are here when the seasonal ice cream stands are closed but definitely not our preferred place to go.
  • CS
    Cpt. Shepherd
    Jul 27, 2025
    3.0
    Food is good, overpriced but it's good. However, this store in particular, I've been going to for a long time and they have a really big problem of ringing you up for a 6 piece box, and giving you a 4 piece box, this wouldn't be a problem if it wasn't every single time I come here, and the price difference is like $3 per box. They really need to get better with that. Other than them skimping on food, it's not a bad place to eat.
  • EJ
    Ed Jackson
    Jul 12, 2025
    2.0
    Not impressed, fires undercooked, cheeseburger felt like I was eating rubber, and the price was high, will not be going back. 1st time I have tried this place
  • DC
    Dreama Cookerly
    Jul 12, 2025
    1.0
    Almost everyday I use to get a chocolate cup of ice cream with cone dip and sprinkles supposably theyre not allowed to do that anymore. The woman manager told me that even though everybody else does do it. She's also very rude everytime and was rude about that situation. I stopped going their as much just because of her.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Inwood offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Inwood?

They are open daily from 10:00 AM to 10:00 PM, with some holiday variations such as closing on November 27 and December 25, and shorter hours on December 24 and 31.