Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
342 reviews
5 stars
142
4 stars
58
3 stars
41
2 stars
30
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, with several mentioning that the quality has declined over time.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to a frustrating customer experience.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, others noted a lack of teamwork and motivation among employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and counters, which detracted from the overall dining experience.
Drive-Thru Experience
Customers frequently complained about long wait times and order inaccuracies in the drive-thru, with some stating it was a hit or miss.
- JMJames McLambNov 15, 20254.0What was the weird tasting sauce y'all put on the potatoes inside my breakfast bacon burrito? Very unpleasant surprise!
- LNlinda nicholsNov 1, 20251.0I have arrived at Wendy’s between 130 and two. There was a very, very long line. I finally got my order and went home to eat it. The spicy chicken sandwich I got was totally disgusting. I am not able to eat any of it. The piece of chicken on the sandwich Was so hard. It was like it was frozen. I can’t believe they serve this to someone to eat I tried calling the restaurant, but no one ever answers. This is so disappointing and a waste of my money.
- AMAlex MorrisOct 28, 20254.0Good, nice, people, good food
- WSWilliam SmithOct 19, 20251.0This location needs to start over. Nobody cares at this location ! Cold fries ! Half wrapped sandwiches! No excuse for a newer store
- RWRicky WaltonSep 16, 20255.0Whoever making that brownie batter iced coffee this morning. Keep doing it like that. Best coffee I've had in a minute
Frequently Asked Questions About Wendy's
Is Valley Pointe Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hurricane, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hurricane, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (681) 235-7008.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Valley Pointe Wendy’s serve breakfast?
Yes, this Wendy’s location in Hurricane, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's in Hurricane, WV?
The drive-thru at Wendy's in Hurricane, WV is open daily from 6:00 AM to midnight.
Is the Wendy's location at 30 Pointe Place in Hurricane currently open?
Yes, this Wendy's location is open and committed to serving you every day.
Does this Wendy's offer delivery services?
Yes, delivery is available where offered. You can check availability near you through the Wendy's app or at order.wendys.com by entering your address.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Hurricane serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's Valley Pointe location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, or call the restaurant directly at (681) 235-7008. Feedback can also be given through the Wendy's Customer Satisfaction Survey.
Are there any other Wendy's locations near the Valley Pointe Wendy's?
Yes, there is another Wendy's nearby, making it convenient if you are in the area or looking for an alternative location.
What nearby places can I visit around Wendy's at 30 Pointe Place in Hurricane?
Nearby you can visit places like Valley Veterinarians if you need veterinary services, Fresenius Medical Care for dialysis, and DG Market for retail shopping.
How can nearby locations help me while visiting Wendy's in Hurricane?
If visiting Wendy's, you have easy access to services like Fresenius Kidney Care Hurricane for medical needs, First Settlement Physical Therapy, or relax at Roots Salon and Natural Healing Massage nearby before or after your meal.