Subway

3.8
190 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hurricane Subway® Restaurant at 3099 Washington Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3099 Washington Avenue, Hurricane, WV
25526, United States

Hours

Reviews

3.8
190 reviews
5 stars
92
4 stars
38
3 stars
20
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

There were numerous complaints about food quality, including stale bread, incorrect sandwich preparation, and unsanitary conditions.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received, with reports of being overcharged.

Staff Performance

Inconsistent staff performance was noted, with some employees providing friendly service while others were described as inattentive or unprofessional.
  • RY
    Ray Young
    Aug 21, 2025
    2.0
    Consistently try to overcharge by changing your order to another sandwich that doesn't include the bacon, so they can charge more. Ordered a Chicken Bacon Ranch, and they changed it to a chicken sandwich add bacon. This has happened more than once at this location. Very desceptive.
  • KA
    Ke'marion Adkins
    Aug 15, 2025
    1.0
    Went to Hurricane Subway for my 30 minute lunch break, the service was fast but I noticed the male worker creating my sandwich had animal hair all over his clothes. Then once I returned to my car to eat my sandwich I noticed in my meat was a black hair and a dead GNAT. Easy to say I won't have my lunch there again..
  • RP
    Ron Pullen
    Aug 12, 2025
    1.0
    Every time we pick here for lunch at work I make 2 trips, the food is NEVER CORRECT. Even order from the app so everything is there no confusion. The little old lady that I believe is a manager (how I’m lost on) she puts next to nothing on the sandwiches, extra sauce.. you do good to have any. Any veggies 4 olives across a foot long, as a customer, we are paying for food, so that’s exactly what I want food the way it’s supposed to be. At nine dollars a sub there should be something on it (veggies) This clearly is not the job or position she needs to be in. If you’re gonna be that stingy to save your food cost then the sandwiches need to be discounted . Cause I’m paying for something and at this point it’s like being robbed on, Or at least if you’re going to act like that about it at least make it right gas is 3$ a gallon and I’m sick of multiple trips and wasting the entire lunch just trying to get what was ordered, Unfortunately, it’s impossible to get in touch with any type of customer service to make a complaint and I highly doubt complaining to the problem is going to take care of the problem. Subway is not what it used to be and I doubt this store will exist much longer if this is the kind of service and management running the place. As someone who’s worked In the food industry as well as managed, this is not how you run a restaurant. This is how you lose business. There’s only one guy that works there that makes the food correct and if there is something wrong He isnt argumentative Or make you feel like a burden to get what you ordered. So my hats off to him.
  • SM
    Stone Mully
    Aug 16, 2022
    1.0
    Over charging and dirty. Went here twice after moving here. 1st time charged me for a high priced sub that I did not order. 2nd time on our receipt we noticed a charge for a ham sandwich we did not order. Contacted Subway who had a local rep contact me saying they would mail me a coupon for a free sub but never did. Obviously with another recent review by someone else having a similar experience it’s time for corporate to investigate these charges going on. Besides this the last time two of us got sick and I noticed that the prep area was a sloppy mess with lettuce in most of the containers and tuna in the cheese. And the guac was black. Disgusting.
  • CJ
    Crystal Justice
    Jul 24, 2018
    5.0
    Friendly staff, greeted when I walked in the door.

Frequently Asked Questions About Subway

Where is Subway located in Hurricane, WV?

Subway is located at 3099 Washington Avenue, Putnam, Hurricane, WV 25526, US.

What are the hours of operation for Subway at 3099 Washington Avenue?

Subway is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.