McDonald's

3.7
1028 reviews
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Business Details

312 Hurricane Creek Rd, Hurricane, WV
25526, United States
(304) 562-5977
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
312 Hurricane Creek Rd, Hurricane, WV
25526, United States

Hours

Reviews

3.7
1,028 reviews
5 stars
385
4 stars
274
3 stars
172
2 stars
73
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with their orders, long wait times, and poor management responses to complaints.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and the presence of flies in the dining area.

Staff Attitude

While some staff were noted as friendly, there were multiple reports of rude or unhelpful management.

Drive-Thru Experience

Customers consistently expressed frustration with the drive-thru process, often being asked to park and wait for their orders.
  • BR
    Brock R
    Nov 16, 2025
    3.0
    I mean what do you say its McDonalds. You only go here if you absolutely have to and it's the only thing open. Otherwise your liver says stay away.... This particular one has been slow in the past but otherwise, i mean, it's not chick fil a....
  • JS
    Justin Shell
    Nov 16, 2025
    5.0
    I mostly stop in for a biscuit or a mcgriddle in the morning after my shift or at night get a mccrispy or a burger. thus far I haven't had any problems.
  • TL
    Terry Largen
    Oct 28, 2025
    4.0
    Nice staff.
  • EE
    Evie
    Oct 4, 2025
    3.0
    Ordered my food got home and didn't even have what I ordered they handed the wrong persons food out to me which is bs after working All day
  • CC
    Cheyenne Church
    Sep 30, 2025
    1.0
    If I could give zero stars I would. The rest of the staff is nice but the manager tonight was rude, unhelpful and disrespectful. Called on the phone to ask a question only to get screamed at and for my food to be cold and wrong. Called to get a refund and got laughed at. Don’t go here.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 312 Hurricane Creek Rd?

McDonald's at 312 Hurricane Creek Rd is open from 4:30 AM to 11:00 PM Monday through Friday, 5:00 AM to 11:00 PM on Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:30 AM to midnight Monday through Friday, 5:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.