Wendy's

3.8
767 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3080 16th Street Road, Huntington, WV
25701, United States

Hours

Reviews

3.8
767 reviews
5 stars
324
4 stars
190
3 stars
136
2 stars
47
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food.

Service Speed

Customers frequently complained about long wait times in both drive-thru and in-store.

Employee Attitude

While some reviews praised friendly staff, others noted rude or unhelpful behavior from employees.

Cleanliness

Several customers expressed concerns about cleanliness, particularly regarding flies and dirty dining areas.
  • DQ
    Dakota Queen
    Nov 15, 2025
    1.0
    This place is straight up NASTY. I’ve given it multiple chances but the food is ALWAYS cold, the bread is ALWAYS stale and hard. Everything tastes old like it’s just been sitting out on a counter for days. And they never get orders right. I would literally rather go hungry than eat here again.
  • AC
    Alisa Clickenger
    Nov 14, 2025
    3.0
    The people were super friendly but dang! The fries were not fresh, the nuggets were soggy not crispy.
  • CB
    Cassidy B
    Nov 11, 2025
    1.0
    I've been back home since September 29th and I have witnessed and seen since that day that hal Greer's lot lights have not been turned on at night time and I tried to call the store and let them know today November 11th mind you that they have not been turning the lights on and the manager that was on duty tonight to decided to get rude with me an tried to tell me different when I live right down the road I see it all the time.. even sunday night the 9th when I got off after 10:00 p.m no lights . So to the manager that is on duty tonight at 7:17 p.m. November 11th try to play with somebody else that didn't used to be a shift manager that hasn't worked at Wendy's for almost 4 years of her life I know better and you will be reported... So to my poor Wendy workers that knows me I am sorry but I am reporting your store to corporate because your manager got rude with me all because I was just trying to help her.. best believe I didn't have to call and let you know that you're not doing stuff by procedure but I've watched for over a month of these lights not being turned on that is not right that is not by procedure when it goes dark there is a switch that you can hit that manually turns you a lot lights on when your timer does not work.. so good day .. An Honey bunches of oats I hope it was worth being rude to me an treating me like I'm dumb. 😂
  • SS
    Steven Safford
    Nov 11, 2025
    4.0
    Seems they only have or at least only use 1 of the registers. So it can be a bit of a wait at times.
  • MR
    Matt Ryan
    Oct 24, 2025
    1.0
    They got mad cause I accidentally selected carry out on my mobile order instead of drive thru. They told me I needed to come inside to get it multiple times and finally after the 3rd time of asking if they could just hand it to us through the window of their empty drive thru they said yeah. I'm assuming they dumped out half my large fry and gave me no straw as payback. I ended up just throwing everything away cause I was worried would else they did to it.

Frequently Asked Questions About Wendy's

Is Hal Greer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.