Food Quality
While many customers enjoyed the sandwiches, there were complaints about poor quality ingredients and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Delivery Issues
Numerous reviews highlighted significant delays in delivery times, often taking over an hour or even several hours, which contradicted the brand's 'freaky fast' promise.
Management Changes
The business has undergone management changes, with some customers noting improvements in service and food quality since the new management took over.
Cleanliness and Atmosphere
The cleanliness of the location was frequently criticized, with reports of unsanitary conditions and a messy environment.