Dunkin'

3.7
451 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Huntington, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1909 5th Ave, Huntington, WV
25703, United States

Hours

Reviews

3.7
451 reviews
5 stars
225
4 stars
71
3 stars
44
2 stars
25
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, while a few praised friendly and attentive service.

Food Quality

Numerous customers reported issues with food quality, including incorrect orders, cold items, and poorly prepared drinks, although some enjoyed the donuts and coffee.

Cleanliness

Several reviews noted that the store was clean and well-maintained, contributing positively to the overall experience.

Order Accuracy

A recurring theme in reviews is the frequent mistakes with orders, leading to customer dissatisfaction.

Wait Times

Customers experienced long wait times, particularly in the drive-thru, which detracted from their overall experience.
  • NR
    Nicole Roberts
    Dec 31, 2025
    1.0
    Literally have never been to another store in my life with such arrogant, ignorant, violent hostile employees.. Messed up on my order, not once but twice, Burnt my sandwich to a literal crisp to where you could see that it was black from outside the wrapper, Then wanted to get confrontational and get in my boyfriend’s face and threatened to fight him all while snickering in the back about some nude comments that were made towards him. Already contacted corporate, gave them a store number and location with the problem along with the employees in the back smoking marijuana. They were actively smoking a blunt when I was leaving. I have them on video dashing the blunt on the side of the building lol. All of that staff is about to get terminated lolololololol
  • CJ
    crissa jo
    Dec 28, 2025
    2.0
    The people were very nice. The egg bites were somehow cold and didn’t taste good. I’m not sure how the prepare them, but at other Dunkins they’re always too hot to eat right away. I ordered through the drive through so I didn’t go back to get a replacement.
  • AB
    Ashley Brogan
    Dec 23, 2025
    5.0
    Drive thru took a while but food was worth it
  • MY
    Monica Yost
    Dec 21, 2025
    5.0
    Just got coffee it was good 😊
  • KS
    kirsten spence
    Nov 27, 2025
    5.0
    I don’t understand the negative reviews for this place… I’ve been going to this Dunkin almost daily for over a year. The staff is kind, easy to get along with, and very fast with orders. Some staff even remember my order and know what I want as soon as they hear my voice. The drinks are great, donut's are fantastic and always fresh. The longest I ever waited on a drink was less than 5 minutes and that was during rush hours.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Huntington, WV?

This Dunkin' at 1909 5th Ave, Huntington, WV is open from 5:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin’ location offers both delivery and curbside pickup services.