Dairy Queen Grill & Chill

3.9
435 reviews
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Business Details

2660 5th Ave, Huntington, WV
25702-1329, United States
(304) 525-6194
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2660 5th Ave, Huntington, WV
25702-1329, United States

Hours

Reviews

3.9
435 reviews
5 stars
203
4 stars
101
3 stars
62
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the ice cream and burgers, while others reported cold or poorly prepared items.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to frustration among customers.

Atmosphere

The atmosphere received positive remarks for being friendly and nostalgic, although some noted cleanliness issues.

Pricing Concerns

Several customers felt that prices were too high for the quality of food and service received.

Product Availability

Customers frequently mentioned that certain menu items were unavailable or not as advertised, leading to disappointment.
  • LF
    Lorena Fernández
    Oct 28, 2025
    5.0
    I visited Dairy Queen and only tried their desserts. I ordered a soft-serve ice cream and a Banana Split, and it turned out to be an amazing experience. The ice cream was incredibly creamy, smooth, and pleasantly sweet — definitely not icy or artificial tasting. The Banana Split was perfectly made, with fresh fruit and well-balanced toppings that didn’t overpower the flavor. Honestly, it’s one of the best ice creams I’ve ever had. The atmosphere was relaxed and the staff was friendly. Overall, it’s a great place to satisfy a sweet craving and enjoy a really good treat. I really recommend it, a delicious experience.
  • LN
    larry mc neely
    Oct 19, 2025
    1.0
    10-18-25 DQ on 5th Ave Huntington YOU DO NOT GET WHAT YOU PAY FOR. I went online to look at the DQ menu. AD for peanut butter cup blizzard cake (looks good) on website. So I called and placed an order for the PB cup blizzard cake. I went to pick up and the cake looks nothing like the online advertisement. Paid almost $40 for a regular DQ cake with butterfinger crumbles on it.. WOW! WHAT A RIP OFF!! Other than that, it was great. Ice-cream cake is good. Just wish it was a blizzard cake.
  • PK
    Patricia Kiskis
    Jul 7, 2025
    5.0
    Went through drive-thru
  • TT
    Tori
    Jun 7, 2025
    1.0
    Order rang in wrong, food took forever, came out wrong, bacon pink and chewy. Too expensive to come out like that.
  • AC
    amanda collins
    Jun 3, 2025
    1.0
    This location dairy queen is terrible and terrible service they have been out of graham base for New York cheesecake for well over a week so today I went thru the drive thru and ordered a different blizzard and they gave me something completely different , so I circle back around to trade it and the worker at the window tells me it will be almost 7 dollars and wouldn't trade what they made wrong and fix the problem so I paid again for a blizzard if already paid once for that they messed up I will never be back to this location that's for sure they are terrible😡
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Huntington serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill on weekdays and weekends?

The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.