Chipotle Marshall University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently praised the freshness and flavor of the food, but there were numerous complaints about portion sizes, cold food, and quality inconsistencies.
Customer Service
While some reviews highlighted friendly and efficient service, many customers reported rude staff and poor service experiences, particularly from an older female employee.
Cleanliness
The restaurant was noted for being clean in some reviews, but others reported unsanitary conditions and dirty tables.
Ingredient Availability
Several customers expressed frustration over the restaurant frequently being out of key ingredients, impacting their dining experience.
Value for Money
Many customers felt that the portion sizes did not justify the prices, leading to complaints about 'shrinkflation' and overall value.
CM
Clinton McNeely
Dec 31, 2025
1.0
Pretty shitty that I've never had a problem with receiving the first responders discount while on duty as EMS (first responder), but now its reserved only for police. Will not be back.
AA
AnnaNikiSB
Dec 30, 2025
5.0
My 14yr old son eats here everyday! lol I like it too, food is fresh and very flavorful, and they are super quick making it for u as well. No complaints from us!
TS
Tina Shepard Blankenship (Shorty)
Dec 23, 2025
2.0
So good, food so fresh
MW
Mercedes Weikle
Nov 17, 2025
5.0
The carne asada burrito was very good. Th restaurant was overall vlean and I like the way it is decorated. The employees work fast and accurately. The bathroom was ckean as well.
JJ
Jennifer
Nov 17, 2025
5.0
Wonderful burrito. Mine was vegetarian even, but ever so delicious none the less.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Marshall University offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 2151 5th Ave, Huntington?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle at Marshall University offer pickup or delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill near Marshall University?
You can order online via their website at https://order.chipotle.com/ or their mobile app available in the Apple App Store.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Where is Chipotle Mexican Grill located near Marshall University?
The restaurant is located at 2151 5th Ave, Cabell, Huntington, WV 25703, USA.
What is the contact phone number for Chipotle Mexican Grill at Marshall University?
You can reach them at +1 304-525-6465.
Are there other fast food options near Chipotle at Marshall University?
Yes, nearby fast food restaurants include Arby's, Wendy's, McDonald's, Burger King, and Qdoba Mexican Grill, offering various quick dining choices.
What nearby coffee shops can I visit before or after dining at Chipotle?
You can visit nearby coffee shops such as 7 Brew Coffee and Starbucks for coffee or smoothies around the area.
Are there any nearby recreational or fitness venues near Chipotle Mexican Grill at Marshall University?
Yes, the Hit Center Huntington gym and the Surface Rentals at the HIT Center amusement and batting cage are nearby for fitness and fun activities.