Chipotle Mexican Grill

4.0
697 reviews
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Business Details

2151 5th Ave, Huntington, WV
25703, United States
(304) 525-5645
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Marshall University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2151 5th Ave, Huntington, WV
25703, United States

Hours

Reviews

4.0
697 reviews
5 stars
385
4 stars
146
3 stars
49
2 stars
26
1 star
91

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, leading to dissatisfaction with value for money.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others reported issues like burnt meat and finding foreign objects.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and dirty tables.

Availability of Ingredients

Frequent complaints about being out of key ingredients, especially during peak hours, negatively impacted customer experiences.
  • MW
    Mercedes Weikle
    Nov 17, 2025
    5.0
    The carne asada burrito was very good. Th restaurant was overall vlean and I like the way it is decorated. The employees work fast and accurately. The bathroom was ckean as well.
  • JJ
    Jennifer
    Nov 17, 2025
    5.0
    Wonderful burrito. Mine was vegetarian even, but ever so delicious none the less.
  • BK
    bryan king
    Nov 6, 2025
    5.0
    Just can't go wrong with a burrito bowl! I was stuck on barbacoa...they were out one day, tried carne asada steak...awesome!
  • JC
    John Chaffin
    Nov 2, 2025
    5.0
    One of the best Chipotle's I've eaten at.
  • CC
    charlotte
    Oct 18, 2025
    5.0
    My family and I where passing through tryin to get back to Ky. We had never tried chipotle so wasn't sure what to expect. I have to say, the customer service here where so friendly and top notch. They didn't get aggravated with our family of 5 tryin to figure out what items to choose. I would 100% return and would also recommend quite a few restaurant employess visit this establishment to know just how its done. I didn't get their names but a lady taking our orders and a young man taking payment get 5 stars from our family!! Food was yummy and tummies where filled!
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Marshall University offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 2151 5th Ave, Huntington?

Chipotle is open daily from 10:45 AM to 11:00 PM.