Arby's

4.1
421 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2125 5th Avenue, Huntington, WV
25701, United States

Hours

Reviews

4.1
421 reviews
5 stars
199
4 stars
118
3 stars
63
2 stars
19
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing old or poorly prepared items, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor service experiences, including rude staff and slow service, particularly during busy times.

Cleanliness

The restaurant was noted for its cleanliness, with several customers appreciating the well-maintained dining and restroom areas.

Staff Friendliness

While some reviews mentioned friendly and helpful staff, others indicated a lack of care or enthusiasm from employees.

Pricing Concerns

Several customers felt that prices were high for the quality of food received, while others appreciated the value offered.
  • RB
    Randy Byler
    Dec 8, 2025
    1.0
    The meat from my sandwich from this Arby's on 5th was hard, dried and black (see picture). Absolutely disgusting. When I went to the counter to complain there were no employees to be found. I will never return. This was not the first time to get old meat, but the worst. This was Dec 2nd 10:30am 2025.
  • AA
    Ant
    Nov 25, 2025
    1.0
    placing food on wipe down counters and just throw the meat on the scale before serving Treat the meat as if you was eating not just serving a dog. Never again will I come there. This is the 3rd time it happened with different staff so obviously nobody cares... Don't eat there
  • DW
    Daniel Worthy
    Oct 9, 2025
    5.0
    Julie is the best
  • KW
    Kelly Woodyard
    Sep 25, 2025
    2.0
    The new Italian sub taste OK, but does not look nothing like the pictures or the videos