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McDonald's

3.4
(664 reviews)

Business Details

517 Stokes Dr, Hinton, WV
25951, United States
(304) 466-0084
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
517 Stokes Dr, Hinton, WV
25951, United States

Hours

Reviews

3.4
664 reviews
5 stars
217
4 stars
147
3 stars
116
2 stars
60
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or undercooked fries.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and issues with staff hygiene.

Management Problems

Feedback indicated poor management practices, with complaints about staff attitudes and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like the breakfast bagels and McFlurries.
  • OC
    Onry Codger
    Feb 21, 2026
    3.0
    Always a busy resturant with somewhat of a wait. Oh yeah, they charge for your favorite condiments, barbecue sauce and the like.
  • NV
    Nicole Vidal
    Feb 5, 2026
    1.0
    I made a mobile order for a Big Mac with my rewards. I pulled up only to Amanda, the apparent manager glaring at my daughter and I and loudly expressing our order had been cancelled. The receipt I was given was apparently for a quarter pounder, I didn’t look because I was driving up to the window. Not my error or problem. I was not the one working the drive thru. Amanda had a loud mouth and made quite the scene over having to fetch the Big Mac. She was rude, unprofessional, and acted completely miserable to not only me and my daughter, but to the other staff as well. I had words to say because I’m tired of people like Amanda acting like they’re entitled to behave in such a crappy way with no recourse for their loud mouth actions. That behaviour is completely unacceptable, especially from a manager. I would suggest removing her from the position or coaching the team on how to behave to one another and to customers. I do not and will not put up with nonsense from Amanda or anyone else. Not to mention how many times the food we’ve gotten has been cold and the fries have been under cooked and items missing that I pay for. Kindness goes a long way and this McDonalds needs so much work. If you’re that miserable at your job go to college or find something else. Poor management style and approach. The owner must not be any better by the constant issues that seem to arise at this establishment. Prejudice and entitled behaviour seems to be acceptable around these parts, but it isn’t in my world and I don’t tolerate nonsense. Do and Be better!
  • TP
    Timothy Perkins
    Dec 10, 2025
    1.0
    well upon arrival lastnight i ordered a big mag meal with large fries and a dr pepper they told us to pull up at the curbside pick up to wait for our food. well we waited 45+ min for a drive thru order and our orders was HORRENDOUS. also, mind you not why are we cleaning and closing the store at 6pm? why aren’t we doing our jobs right and just smoking every 3 min when you have someone come through? poor service and very very bad workers. won’t be coming back till you guys do better.
  • JR
    Jeremy Riffe
    Nov 10, 2025
    3.0
    Love those! Oreo McFlurries
  • HM
    Heather Meade
    Oct 29, 2025
    5.0
    Friendly employees and good food!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hinton, WV?

McDonald's is open daily from 5:00 AM to midnight for dine-in services.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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