McDonald's

3.4
746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
517 Stokes Dr, Hinton, WV
25951, United States

Hours

Reviews

3.4
746 reviews
5 stars
245
4 stars
169
3 stars
130
2 stars
68
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing incorrect orders and long wait times.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty dining areas and unkempt staff.

Food Quality

Feedback indicated inconsistent food quality, with many customers receiving cold or improperly prepared meals.

Management Issues

Many reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.

Customer Experience

While some customers praised friendly staff and good service, the overall sentiment leaned towards dissatisfaction with the dining experience.
  • JR
    Jeremy Riffe
    Nov 10, 2025
    3.0
    Love those! Oreo McFlurries
  • HM
    Heather Meade
    Oct 29, 2025
    5.0
    Friendly employees and good food!
  • SW
    Scott Wilson
    Oct 9, 2025
    4.0
    The 6 dollar value meal
  • AP
    Amanda Pack
    Sep 9, 2025
    1.0
    The store is a lot cleaner but employee working the front line had an attitude like she didn’t want to be at work. When I said that sweet tea was past expiration time she got even more rude. Three employees are NOT in uniform and I know that goes against company policy. Someone from corporate needs to do a random check in. Seriously McDonald’s in Hinton do better. Asked for very light salt on the fries and they were loaded down with salt. There was a dog in the restaurant which goes against the health department policy. Every employee not in uniform coming from smoking is not washing their hands before touching the food.
  • HR
    Hunter Richmond
    Sep 5, 2025
    1.0
    Drive threw worker can not get a order right to save her life had to tell her it was all wrong and change it still got it wrong also had an attitude

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hinton, WV?

McDonald's is open daily from 5:00 AM to midnight for dine-in services.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.