Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or undercooked fries.
Cleanliness Concerns
Several customers noted unsanitary conditions in the dining area and issues with staff hygiene.
Management Problems
Feedback indicated poor management practices, with complaints about staff attitudes and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like the breakfast bagels and McFlurries.
OC
Onry Codger
Feb 21, 2026
3.0
Always a busy resturant with somewhat of a wait. Oh yeah, they charge for your favorite condiments, barbecue sauce and the like.
NV
Nicole Vidal
Feb 5, 2026
1.0
I made a mobile order for a Big Mac with my rewards. I pulled up only to Amanda, the apparent manager glaring at my daughter and I and loudly expressing our order had been cancelled. The receipt I was given was apparently for a quarter pounder, I didn’t look because I was driving up to the window. Not my error or problem. I was not the one working the drive thru. Amanda had a loud mouth and made quite the scene over having to fetch the Big Mac. She was rude, unprofessional, and acted completely miserable to not only me and my daughter, but to the other staff as well. I had words to say because I’m tired of people like Amanda acting like they’re entitled to behave in such a crappy way with no recourse for their loud mouth actions. That behaviour is completely unacceptable, especially from a manager. I would suggest removing her from the position or coaching the team on how to behave to one another and to customers. I do not and will not put up with nonsense from Amanda or anyone else. Not to mention how many times the food we’ve gotten has been cold and the fries have been under cooked and items missing that I pay for. Kindness goes a long way and this McDonalds needs so much work. If you’re that miserable at your job go to college or find something else. Poor management style and approach. The owner must not be any better by the constant issues that seem to arise at this establishment. Prejudice and entitled behaviour seems to be acceptable around these parts, but it isn’t in my world and I don’t tolerate nonsense. Do and Be better!
TP
Timothy Perkins
Dec 10, 2025
1.0
well upon arrival lastnight i ordered a big mag meal with large fries and a dr pepper they told us to pull up at the curbside pick up to wait for our food. well we waited 45+ min for a drive thru order and our orders was HORRENDOUS. also, mind you not why are we cleaning and closing the store at 6pm? why aren’t we doing our jobs right and just smoking every 3 min when you have someone come through? poor service and very very bad workers. won’t be coming back till you guys do better.
What are the operating hours for McDonald's in Hinton, WV?
McDonald's is open daily from 5:00 AM to midnight for dine-in services.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available every day from 5:00 AM to midnight.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 5:15 AM to 11:30 PM through their online ordering platform.
Does this McDonald's location offer curbside pickup services?
Yes, curbside pickup is available as one of the delivery and pickup services offered.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app I can use to order?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to place orders.
Are there any grocery stores nearby McDonald's in Hinton?
Yes, Kroger and GoMart are nearby grocery stores where you can shop before or after your visit to McDonald's.
What convenience stores are near McDonald's for quick errands?
Walgreens, Rite Aid, and GoMart are convenience stores close to McDonald's, ideal for picking up essentials along with your meal.
What local attractions or services are close to McDonald's that I might visit?
Nearby attractions and services include the Greenbrier River for outdoor activities, Cantrell Ultimate Rafting for canoe and kayak hire, and Lifeline Church for community events.
Does McDonald's in Hinton offer Wi-Fi and other amenities?
Yes, this McDonald's location provides Wi-Fi, drive-thru service, mobile ordering, mobile offers, and gift cards for customer convenience.
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