McDonald's

3.4
747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
517 Stokes Dr, Hinton, WV
25951, United States

Hours

Reviews

3.4
747 reviews
5 stars
244
4 stars
170
3 stars
130
2 stars
68
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with multiple reports of rude behavior.
  • TP
    Timothy Perkins
    Dec 10, 2025
    1.0
    well upon arrival lastnight i ordered a big mag meal with large fries and a dr pepper they told us to pull up at the curbside pick up to wait for our food. well we waited 45+ min for a drive thru order and our orders was HORRENDOUS. also, mind you not why are we cleaning and closing the store at 6pm? why aren’t we doing our jobs right and just smoking every 3 min when you have someone come through? poor service and very very bad workers. won’t be coming back till you guys do better.
  • JR
    Jeremy Riffe
    Nov 10, 2025
    3.0
    Love those! Oreo McFlurries
  • HM
    Heather Meade
    Oct 29, 2025
    5.0
    Friendly employees and good food!
  • SW
    Scott Wilson
    Oct 9, 2025
    4.0
    The 6 dollar value meal
  • AP
    Amanda Pack
    Sep 9, 2025
    1.0
    The store is a lot cleaner but employee working the front line had an attitude like she didn’t want to be at work. When I said that sweet tea was past expiration time she got even more rude. Three employees are NOT in uniform and I know that goes against company policy. Someone from corporate needs to do a random check in. Seriously McDonald’s in Hinton do better. Asked for very light salt on the fries and they were loaded down with salt. There was a dog in the restaurant which goes against the health department policy. Every employee not in uniform coming from smoking is not washing their hands before touching the food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hinton, WV?

McDonald's is open daily from 5:00 AM to midnight for dine-in services.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.