McDonald's

3.9
407 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
796 Larry Joe Harless Dr, Gilbert, WV
25621, United States

Hours

Reviews

3.9
407 reviews
5 stars
196
4 stars
78
3 stars
67
2 stars
28
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and enjoyable while others were cold or poorly prepared.

Service Issues

Many reviews highlighted problems with order accuracy and slow service, with frequent mentions of wrong orders and long wait times.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty floors and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others noted unprofessional behavior and lack of attentiveness.
  • TT
    T. T
    6 days ago
    3.0
    Well it's what you would expect for fast food,personally I don't eat there.
  • LC
    LordRai Media (Simply Seven CEO)
    Dec 29, 2025
    4.0
    I don't care my ch for crowded places so this one gets a 3 for atmosphere but that's the only reason. The staff is usually nice and accommodating. The food is almost always correct. The quality is packing for me personally, but that's what I've grown accustomed to at McDonald's everywhere. They meet the standards, I have st personally feel like those standards are low. For those that enjoy McDonald's, I think they will find this particular location more than satisfactory.
  • MY
    Michael Young
    Dec 26, 2025
    1.0
    The food was very unsatisfactory the buns were hard our order was messed up wife ordered a coffee with 3 extra sugars received 2 total $28 for food that I wouldn't recommend to someone I didn't like let along friends DO NOT STOP HERE go to Hardee's in Mann little further up the road ^& lot better food & service
  • ML
    Martin Leon
    Dec 8, 2025
    5.0
    Beautiful setting and welcoming people. I’ll definitely come back!
  • TT
    Timothy Toler
    Nov 16, 2025
    1.0
    Waited 10 minutes to order while they took pictures of each other not very friendly

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gilbert, WV?

McDonald's in Gilbert, WV is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.