McDonald's

3.9
402 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
796 Larry Joe Harless Dr, Gilbert, WV
25621, United States

Hours

Reviews

3.9
402 reviews
5 stars
194
4 stars
77
3 stars
66
2 stars
28
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and speed, with many noting that their orders were incorrect or incomplete.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms, although some customers noted positive experiences with cleanliness.

Food Quality

The quality of food received mixed reviews, with some praising specific items while others complained about cold or poorly prepared food.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported negative interactions or a lack of professionalism.

Overall Experience

Overall, the location received a mix of positive and negative feedback, with some customers expressing satisfaction while others were disappointed.
  • TT
    Timothy Toler
    Nov 16, 2025
    1.0
    Waited 10 minutes to order while they took pictures of each other not very friendly
  • CW
    Chasity Workman
    Oct 15, 2025
    5.0
    One of my favorite McDonald's and it's open 24/7 so that's always a plus
  • SS
    Stephanie
    Oct 12, 2025
    3.0
    Inside was pretty messy and dirty. No ketchup filled in dispenser. The boy taking our order was sucking on a sucker and holding it in his hand and handing us our cups with it and his fingers were very dirty looking as well. The food came out quick enough, but they didn't listen to order details about no tomatoes. The sandwiches were sloppily made, stuff everywhere and not actually together on the bun.
  • AM
    Amie Muncy
    Jun 25, 2025
    5.0
    Love this place!!
  • SC
    Shawn Copley
    Jun 10, 2025
    3.0
    It was pretty dirty! But the people are nice and the food was mid.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gilbert, WV?

McDonald's in Gilbert, WV is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.