Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Falling Waters, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers consistently reported long wait times, often exceeding 20 minutes for simple orders, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative overall experience.
Management Issues
Feedback indicated poor management and lack of training for staff, resulting in disorganization and inefficiency.
Cleanliness
Several reviews mentioned unsanitary conditions, including unclean interiors and poor hygiene practices among staff.
EW
Emily Wollenberg
4 days ago
1.0
waited over 20 minutes in drive thru (only two cars ahead of us, and two people inside), all for us to not get our order done correctly, employees barely paying any mind to people who walk in and gave an attitude when i went in to correct it. they didn’t give me a receipt and demanded i had one to fix it! not my fault it wasn’t handed to me at the drive thru! this review won’t go anywhere and should be expected when looking at a “chain” restaurant. but it’s so ridiculous the decency people DONT have. get better management and employees who actually care. not ones that treat customers like the dirt under their feet. utterly ridiculous.
JG
John Gillmore
Jan 18, 2026
5.0
Good 👍
CD
Chad David
Jan 18, 2026
5.0
Drive thru moved quickly. Staff was friendly and quick.
BU
Brittany Ulery
Jan 7, 2026
5.0
I used to be so irritated with this location! But since Desire started here in the mornings, I have noticed that she keeps people on task. She reminds them of what they're supposed to be doing. She does not do it in a rude way and things have gotten so much better at this location. I don't get the coffee that taste like dirt anymore, my order is generally correct and I don't have to wait 45 minutes anymore!! We should give her a raise keep her happy so she stays cause she keeps us happy so we stay!!!!
NK
Nevaeh Krupa
Jan 5, 2026
1.0
Placed my order 15 minutes in advance. When I got there, my order was still not ready and I watched them focus on the drivethrough before even attempting my order. Ended up waiting in store for 10 minutes. This was uncalled for and ridiculous.
What are the operating hours for Dunkin' in Falling Waters, WV?
Dunkin' in Falling Waters, WV is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' has a drive-thru available for convenient ordering.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience at this location.
What types of meals are served at Dunkin' Falling Waters?
Dunkin' Falling Waters serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' offer delivery and curbside pickup services?
This location offers delivery service, but curbside pickup is not available.
What are some of the holiday drinks featured at Dunkin' Falling Waters?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there free Wi-Fi available at Dunkin' in Falling Waters?
Yes, free Wi-Fi is available at this Dunkin' location.
What popular nearby places can I visit before or after my visit to Dunkin'?
Near Dunkin', you can visit Baskin-Robbins for ice cream and bakery treats, the North Berkeley Public Library for community resources, or the Quality Inn Spring Mills for accommodation needs.
How can the nearby gas stations such as BP and Shell assist customers visiting Dunkin'?
Customers can fuel their vehicles at nearby gas stations like BP and Shell conveniently located near Dunkin', perfect for a quick stop while grabbing coffee or breakfast.
Are there other fast-food options close to Dunkin' in Falling Waters?
Yes, nearby fast-food restaurants include Burger King, Wendy's, and Domino's Pizza, giving you a variety of quick meal options in the area.
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