Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.3
311 reviews
5 stars
119
4 stars
47
3 stars
28
2 stars
27
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and rude staff, indicating a consistent problem with service quality.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, many complained about cold, stale, or poorly prepared food.
Cleanliness
The restaurant was noted as clean by some customers, but others reported health code violations and a need for better maintenance.
Staffing Problems
Several reviews mentioned being short-staffed, leading to delays and disorganization during busy times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their hard work and friendliness, as well as enjoying certain menu items.
- ZHZerik HannNov 9, 20251.0Kyra made the initial interaction totally awkward with her negative attitude. To go cups completely messy, just overall negative experience here. Would give 0.
- MMMitchOct 26, 20254.0The restaurant was clean, and the service was friendly. It was my first time eating an actual meal at DQ, and it wasn't bad. I'd put it somewhere between McDonald's and Wendy's. It won by convenience for being attached to an interstate gas station
- LTLuke TheodoreOct 6, 20251.03 bucks for a medium water. Yall are out of your mind.
- JAJodie AshwellOct 3, 20255.0This is one of my favorite fast food restaurants. Delish!
- AHAustin HarrisSep 4, 20254.0First time having Dairy Queen burger. It was fine. Bun was a bit chewy. Not bad tasting though. I've heard the chicken tenders are good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, the location offers a drive-thru service for customer convenience.
Are Dairy Queen Grill & Chill's facilities family-friendly and accessible for children?
Yes, the restaurant provides booster seats, high chairs, is wheelchair accessible, welcomes families and children, and has seating available.
Does Dairy Queen Grill & Chill provide WiFi and mobile ordering options?
Yes, free WiFi is available and the restaurant supports mobile ordering and rewards through their app.
Where is Dairy Queen Grill & Chill located?
It is located at 52 Vantage View Dr, Falling Waters, WV 25419, USA.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include the Bad Kitty bar, Dunkin' coffee shop, Baskin-Robbins ice cream shop, Burger King, Domino's Pizza, and the North Berkeley Public Library.
Are there other ice cream shops close to Dairy Queen Grill & Chill?
Yes, Baskin-Robbins is an ice cream shop close by, offering additional dessert options.
Can I combine a visit to Dairy Queen Grill & Chill with other dining options nearby?
Absolutely, you can visit nearby fast food restaurants like Burger King, Domino's Pizza, and Dunkin' when you are in the area.
Is there convenient access to essential services around Dairy Queen Grill & Chill?
Yes, nearby you can find Metro by T-Mobile for mobile needs, multiple gas stations like BP and Shell, as well as banks like City National Bank and CNB Bank Inc.