Wendy's

3.9
777 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1503 Locust Street, Fairmont, WV
26554, United States

Hours

Reviews

3.9
777 reviews
5 stars
324
4 stars
223
3 stars
115
2 stars
38
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported rude or unhelpful staff, with several instances of orders being mishandled or incorrect.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received cold, overcooked, or improperly prepared items.

Cleanliness

The restaurant was noted for its cleanliness by some customers, while others reported dirty dining areas and unsanitary conditions.

Atmosphere

The atmosphere was generally described as pleasant and inviting, with some customers appreciating the modern decor.

Drive-Thru Experience

Drive-thru service was often noted as fast, but there were complaints about order accuracy and staff communication.
  • PB
    Pam Bayes
    Nov 10, 2025
    1.0
    Pretty sad when you spend 45.50 on food . 2 singles we asked to leave off the mustard , ketchup and mayo asked for a pack of BBQ sauce instead wanted to charge 53 cents for it .Yes I know its only 53 cents but damn I saved you that much by not putting mustard , ketchup and mayo on 2 sandwiches. Where is my savings for that. Definitely my last 45.bucks spent at Wendy's.
  • AG
    Angela Gorbey
    Nov 9, 2025
    5.0
    Their breakfast is one of my favorites..the French toast sticks and the bacon, egg and cheese croissant is the best
  • MF
    Max Felder
    Oct 19, 2025
    1.0
    Went through the drive through and ordered a regular coke and a coke zero. I am diabetic and cannot have sugar. I asked which one was which and got told “I dont know, your ganna have to drink them to find out lowkey i dont know.” I told her i was diabetic and cannot have sugar and her response was “i dont know.” Absolutely disgusted.
  • MH
    Mike Hudak
    Sep 22, 2025
    1.0
    Terrible, the manager was very rude and argumentative
  • AL
    Amanda Lynn
    Aug 30, 2025
    5.0
    After a rather long & disappointing day, my husband & I stopped at this Wendy's for a late lunch. I didn't expect much going in as it was right after a very popular football game. I'm not a fan of crowds, but as we hadn't eaten all day, I just sucked it up & went. Wow!! Not only was it quiet with hardly any people, the restaurant itself was extremely clean. Going all day without eating will make one want a lot of things when they look at the menu most likely, & that's what happened to me. My husband knows me very well, so he told her what I usually ordered. I was on the fence of whether I wanted a baked potato or chili, & the woman told me that they sold cheese & chili baked potatoes, no need to choose between the two! It was absolutely delicious, & so was the cheeseburger I had with it! I'm not kidding when I say that Wendy's cheeseburgers are the best in the local fast food places. The atmosphere, the crew, & the food were all amazing. I highly recommend it!!

Frequently Asked Questions About Wendy's

Is Fairmont West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.