Wendy's

3.9
849 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fairmont, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fairmont, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
949 E Park Ave, Fairmont, WV
26554, United States

Hours

Reviews

3.9
849 reviews
5 stars
354
4 stars
225
3 stars
143
2 stars
53
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, particularly in the drive-thru, with several instances of staff being dismissive or disrespectful.

Food Quality

There were mixed reviews about food quality, with some customers noting undercooked or cold items, while others praised the freshness and taste of certain menu items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the restrooms and dining area, with some customers expressing concern over hygiene standards.

Wait Times

Long wait times were a common complaint, especially in the drive-thru, with customers reporting delays of 20 minutes or more.

Staff Friendliness

While some customers experienced friendly service, many noted inconsistency in staff attitudes, with some employees being described as helpful and others as unfriendly.
  • DG
    Dianna Gatz
    Dec 30, 2025
    3.0
    Nothing wrong just not ... not so clean appearance. Cold. (It was 20 outside)
  • DH
    Dylan Hayhurst
    Dec 28, 2025
    4.0
    The food was somewhat undercooked, it could have been at least made with effort. The atmosphere is a clean and cozy vibe. The service is good.
  • BT
    Brittany Thompson
    Nov 18, 2025
    1.0
    Drive Thru Experience was not good at all. It was a lot concerning that when we pulled up at 9:30 pm a group (of workers I think)was gathered outside for a smoke. The drivethru worker was impolite and short with us. When he handed us our food, it was basically thrown into the bag (fries in the bottom of the bag. My salad was turned on its side, and we almost dropped it as he quickly handed it to us.). The food quality was not what we’ve experienced from Wendy’s restaurants in the past. I get the apple pecan chicken salad almost every time, and when I opened the container, I didn’t even recognize it. It had a few pieces of mixed greens with some shredded ice berg I think thrown in there🤯. Toppings were on the bottom. At first, I saw none and thought they totally gave me the wrong salad, but it was under the greens. Just wow!🤯. Such bad service! Such poor quality food. Won’t be back to this one!
  • RW
    Rick Walsh
    Nov 6, 2025
    3.0
    Typical Wendy's, not the best or friendliest workers though.
  • ZD
    Ziaira Davis
    Nov 2, 2025
    1.0
    Very rude keep asking is that all over and over when we are trying to order my bread was kind of hard and there was no chili

Frequently Asked Questions About Wendy's

Is Fairmont East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 949 E Park Ave, Fairmont, WV?

The drive-through at Wendy's in Fairmont, WV is open daily from 8:00 AM to midnight.