Wendy's

3.9
848 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Fairmont, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fairmont, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
949 E Park Ave, Fairmont, WV
26554, United States

Hours

Reviews

3.9
848 reviews
5 stars
355
4 stars
224
3 stars
142
2 stars
53
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude or unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, others reported cold or improperly prepared items.

Long Wait Times

Many customers experienced significant delays in the drive-thru, with waits often exceeding 20 minutes.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Friendly Staff

Despite some negative experiences, many customers praised the friendliness and helpfulness of certain staff members.
  • BT
    Brittany Thompson
    6 days ago
    1.0
    Drive Thru Experience was not good at all. It was a lot concerning that when we pulled up at 9:30 pm a group (of workers I think)was gathered outside for a smoke. The drivethru worker was impolite and short with us. When he handed us our food, it was basically thrown into the bag (fries in the bottom of the bag. My salad was turned on its side, and we almost dropped it as he quickly handed it to us.). The food quality was not what we’ve experienced from Wendy’s restaurants in the past. I get the apple pecan chicken salad almost every time, and when I opened the container, I didn’t even recognize it. It had a few pieces of mixed greens with some shredded ice berg I think thrown in there🤯. Toppings were on the bottom. At first, I saw none and thought they totally gave me the wrong salad, but it was under the greens. Just wow!🤯. Such bad service! Such poor quality food. Won’t be back to this one!
  • RW
    Rick Walsh
    Nov 6, 2025
    3.0
    Typical Wendy's, not the best or friendliest workers though.
  • ZD
    Ziaira Davis
    Nov 2, 2025
    1.0
    Very rude keep asking is that all over and over when we are trying to order my bread was kind of hard and there was no chili
  • KC
    Kevin Cleveland
    Oct 10, 2025
    1.0
    This place is pathetic now I don’t know who the guy was that was taking my order , apparently he had to be the manager or something because he told me that he had to fire someone already today, my experience here was that I was in the drive thru about 6 cars back when I first arrived, then a charter bus pulled up as I was about 1 car back before ordering food ,by then some of the people already walked off the bus and into Wendy’s but as I was about to give my order, the guy come over the mic and said i can’t wait on you , until I wait on these that walk in off the bus and he said it was about 60 people that came in. I of course my response was no way I’ve been waiting here for 15 mins, so I just sat there for a min and guess he noticed that I have not driven off yet. So he came back on the mic and said I guess I’ll take your order, so by then I was so upset to place and order , I said sir I don’t want to order from you after you’ve been so rude to me , head says to me ok OL get out here and don’t come back and good riddance. This guy need to be fired. I hope someone from the Wendy’s company reads this.
  • MJ
    Mel Jones
    Sep 30, 2025
    1.0
    I just went through Wendy’s drive thru in fairmont wv at the east side location. We ordered one number 8 and an extra sandwich plus cinnamon dessert. Our break fries or tater wedges we cold and when I say cold they we out of the fridge cold the sandwich’s we not even warm the Omni thing hot and fresh was the cinnamon bun thingy. I would have come straight back but we are on our way to an eye appointment for surgery in Bridgeport. I am so upset because I talked him into eating there as we drive because the breakfast was always good and now he will never come back not one thing regular food wise was eatable ! “DRIVE THRU”

Frequently Asked Questions About Wendy's

Is Fairmont East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.