McDonald's

3.2
1111 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
910 Fairmont Avenue, Fairmont, WV
26554, United States

Hours

Reviews

3.2
1,111 reviews
5 stars
318
4 stars
205
3 stars
239
2 stars
117
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted declining food quality, with complaints about cold, soggy fries, incorrect items, and even concerns about food safety.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and efficiency.

Atmosphere and Cleanliness

While some noted a clean and modern interior, others reported issues with cleanliness and organization during busy times.
  • RS
    Regina Stephens
    3 days ago
    2.0
    I was not given a receipt so was unable to return and have my order fixed . I had ordered two Big Mac meals , but only got one Big Mac , two fries and two drinks. Can’t do anything on feedback because I don’t have a receipt! So you got my money !!! Servers can’t count!
  • MP
    Max Pierson
    Dec 23, 2025
    5.0
    Coffee, inside, at 6am... What not to like about that?
  • AD
    Alexandrea Darnell
    Dec 12, 2025
    1.0
    Manager hangs up on you for missing items she didnt want anything to do with it nor cared to actually try to help or fix it. P.s it was for a disabled child. This manager has no customer service what so ever and got onto my disabled mother. Should be fired!
  • GS
    Gary Snider
    Dec 4, 2025
    1.0
    Ordered a ranch snack wrap. The chicken was like chewing on a garden hose. It was disgusting.
  • RH
    robert hashman
    Nov 29, 2025
    1.0
    Front line worker was rude and I waited 15 minutes with no service on November 29 2025 they need to retrain the staff

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 910 Fairmont Avenue?

McDonald's at 910 Fairmont Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.