McDonald's

3.2
1006 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Speedway Ave, Fairmont, WV
26554, United States

Hours

Reviews

3.2
1,006 reviews
5 stars
276
4 stars
218
3 stars
178
2 stars
113
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, particularly in the drive-thru, with several instances of incorrect orders and lack of acknowledgment from staff.

Food Quality

There were numerous complaints about food quality, including undercooked items, incorrect orders, and inconsistent preparation, leading to dissatisfaction among customers.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions and messy restrooms, indicating inconsistency in maintenance.

Staff Friendliness

Despite service issues, some reviews highlighted friendly and helpful staff, suggesting that customer interactions can vary significantly by employee.
  • AR
    Angel Ritchie
    Jan 1, 2026
    1.0
    Every single time I order DoorDash from this location, they NEVER send all the items. EVER. If I order from Fairmont Ave, all of my stuff is always included. How does this location ALWAYS forget the entire happy meal?? Makes no sense how you could forget to put an entire meal in a bag.
  • RL
    Ryan Lamm
    Dec 31, 2025
    1.0
    They take forever to take your order in drive through. If you see 5 cars in drive through. You can bet, every time your gonna be there for 30 plus minutes every time. Even-if your orders small. They wait 5 minutes to take a new person order.
  • SK
    Scott Kerns
    Dec 31, 2025
    2.0
    Ordered An Americano with an espresso shot was really looking forward to that instead I got milky water. Even with four creams for them to add… wouldn’t look like this. Should’ve known better to order an Americano because most McDonald’s either can’t make it or don’t take the time to do it correctly.
  • SM
    Samantha Metzgar
    Dec 29, 2025
    2.0
    Took forever
  • CS
    Camele Stevens
    Dec 6, 2025
    1.0
    The app said they have the grinch salt and they don’t….i paid $70 for my family of five to eat and my daughter checked the ridiculously sized meals and said mommy there’s no grinch salt so i asked the lady and she said oh no one told you we don’t have it and i just sat there shocked and drove away and they also forgot our sauces, napkins, and straws 0/10 do not recommend also we waited 45 minutes in the fricking drive thru and we ordered ahead a time

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM for in-restaurant service.

Is the drive-thru at this McDonald's open later than the regular hours?

Yes, the drive-thru is open daily from 5:00 AM until midnight, one hour later than the in-restaurant closing time.