Dunkin'

3.5
517 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairmont, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1005 Fairmont Ave, Fairmont, WV
26554, United States

Hours

Reviews

3.5
517 reviews
5 stars
220
4 stars
90
3 stars
53
2 stars
36
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Speed of Service

Many customers reported slow service, particularly in the drive-thru, with long wait times being a common complaint.

Product Availability

Customers frequently noted that the location is often out of popular items, including donuts and drinks, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with incorrect orders and poor quality, such as stale donuts and improperly made beverages.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, with reports of unsanitary conditions and a messy environment.
  • JC
    Joren Cloutier
    Nov 17, 2025
    1.0
    Everytime I go, 100% of the time they are either out of something, mess something up, OR BOTH. Managers and owners are terrible people who don't care about the employees or customers. I love Dunkin. This location is just depressing.
  • ND
    Nataliya Dmytrenko
    Nov 4, 2025
    5.0
    💕 the coffee nice people service
  • OS
    Olivia S
    Nov 4, 2025
    2.0
    It’s a very clean place but they never mix the drinks right, I asked for a Mocha Iced Coffee and they literally gave me watered down, dark coffee with sugar in it. When the Pumpkin Spice was in it always tasted like water as well. Won’t be going here anymore.
  • AR
    Alex Rippa
    Nov 3, 2025
    1.0
    The food and drink orders are most of the time always done wrong. Hard old doughnuts. I mostly go in the evenings after work. The coffee tastes like old tar. The staff is impatient and not professional at all. There is a guy (wears glasses and is possibly bald) that works there in the evening hours who is very not patient with customers when his co-workers make a mistake and mess up an order. He basically throws food at the issue of a messed up order and walks away after a fake apology. Then yells at whom ever made the mistake. Seems a bit frustrated and aggravated with his co workers. Other workers there take their sweet time with giving out the orders once they’re taken. I’ve had a few times where the drinks were spilled in my vehicle due to not secure lids. There is a female worker there very young who is also evening shift who seems a bit high always and can’t seem to understand the process of taking orders and then delivering the same as what was ordered. This is the worst fast food place in all of Fairmont. The night shift is horrible old and nasty food and drinks. I’ll be making the extra trip to the one located in White Hall until the one in town learns how to teach their evening/night staff just how to serve food that isn’t old and nasty. And how to serve people without having an attitude of being bothered by doing their job. And they should fire a few of the workers. And replace them with people who actual want to work. Mainly the evening/night shift. And definitely who ever the gentleman with the horrible attitude.
  • KW
    Krysti Wolfe
    Oct 25, 2025
    2.0
    They weren't helpful on an item I wasnt sure of and super quick with what they thought I was asking for. They seemed annoyed and rushed when there were only 3 cars in the line including me. I wanted a frozen drink but was unsure of flavors they had or what. So ended up with a frozen coffee that wasnt frozen and then when the guy handed me the drink he shoved it so quick that it spilled onto the side of my door as well as my lap and he knew and saw what happened and instead of offering me any napkins to help with the spill he just went back inside and closed the windows as I waited for a few to see if he was going to offer me napkins but NOPE sure didnt! Its the lack of common courtesy that ruined it for me and the annoyance or inconvenience I was to the workers!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 1005 Fairmont Ave, Fairmont, WV?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.

Does Dunkin' in Fairmont, WV offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.