Dunkin'

3.5
521 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairmont, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1005 Fairmont Ave, Fairmont, WV
26554, United States

Hours

Reviews

3.5
521 reviews
5 stars
221
4 stars
91
3 stars
53
2 stars
36
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

Many reviews mentioned inconsistent product quality, with complaints about stale donuts and poorly made drinks.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty counters and overflowing trash.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Availability

Customers often found the location out of popular items, leading to frustration and disappointment.
  • BD
    Big Daddy
    1 day ago
    1.0
    saw the commercial on TV today and decided to go get one..when I got there..the clerk ignored us for a few minutes..there were plenty of other workers in the back . tried to order the 6.00 meal only to be told that promotion was over weeks ago .told him I just saw the commercial on TV 30 minutes ago..he had the deer in the headlights look..someone came from the back to help him and again was told there wasn't a $6.00 meal..but they had a $5.00 meal..a wrap..it wasn't a wrap when I got it..I ordered that..what I received was a small tortilla folded with a piece of sausage..an egg..and some cheese..the hash browns tasted funny..the only thing saving this trip was the coffee..I'll have 2nd thoughts about returning to this location again..
  • CF
    Claire Ford
    6 days ago
    5.0
    Amazing service!! Wanted to thank the kind worker who treated my sweet old dog with a pup cup it really made her day! Such a kind gesture!!
  • JC
    Joren Cloutier
    Nov 17, 2025
    1.0
    Everytime I go, 100% of the time they are either out of something, mess something up, OR BOTH. Managers and owners are terrible people who don't care about the employees or customers. I love Dunkin. This location is just depressing.
  • OS
    Olivia S
    Nov 4, 2025
    2.0
    It’s a very clean place but they never mix the drinks right, I asked for a Mocha Iced Coffee and they literally gave me watered down, dark coffee with sugar in it. When the Pumpkin Spice was in it always tasted like water as well. Won’t be going here anymore.
  • AR
    Alex Rippa
    Nov 3, 2025
    1.0
    The food and drink orders are most of the time always done wrong. Hard old doughnuts. I mostly go in the evenings after work. The coffee tastes like old tar. The staff is impatient and not professional at all. There is a guy (wears glasses and is possibly bald) that works there in the evening hours who is very not patient with customers when his co-workers make a mistake and mess up an order. He basically throws food at the issue of a messed up order and walks away after a fake apology. Then yells at whom ever made the mistake. Seems a bit frustrated and aggravated with his co workers. Other workers there take their sweet time with giving out the orders once they’re taken. I’ve had a few times where the drinks were spilled in my vehicle due to not secure lids. There is a female worker there very young who is also evening shift who seems a bit high always and can’t seem to understand the process of taking orders and then delivering the same as what was ordered. This is the worst fast food place in all of Fairmont. The night shift is horrible old and nasty food and drinks. I’ll be making the extra trip to the one located in White Hall until the one in town learns how to teach their evening/night staff just how to serve food that isn’t old and nasty. And how to serve people without having an attitude of being bothered by doing their job. And they should fire a few of the workers. And replace them with people who actual want to work. Mainly the evening/night shift. And definitely who ever the gentleman with the horrible attitude.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 1005 Fairmont Ave, Fairmont, WV?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.

Does Dunkin' in Fairmont, WV offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.