Dairy Queen Grill & Chill

4.0
634 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
921 Main St, Elkview, WV
25071-9703, United States

Hours

Reviews

4.0
634 reviews
5 stars
313
4 stars
161
3 stars
74
2 stars
37
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant needed a deep clean, with reports of dirty tables and unsanitary conditions in the bathroom.

Service Quality

Customer service experiences varied widely; while some praised the friendly and attentive staff, others reported rude behavior and disorganization.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others complained about cold or poorly prepared items.

Order Accuracy

Many reviews mentioned issues with order accuracy, including missing items and incorrect orders.

Ice Cream Experience

Ice cream was generally well-received, but there were complaints about the consistency and preparation of certain items like Blizzards.
  • CL
    Curt Lively
    Nov 12, 2025
    5.0
    Nice clean place.
  • DF
    Denise Fitzenrider
    Sep 26, 2025
    5.0
    We ordered Blizzards. Both were delicious. The girl that took our order was very sweet and polite.
  • KF
    Kevin Figgatt
    Jul 4, 2025
    5.0
    Awesome food and ice cream!
  • TN
    Tamara Neal
    Jun 30, 2025
    3.0
    The young woman who waited on us barely answered. I felt like we must be interrupting something more important. Every table was needing cleaned. I asked for napkins and cleaned ours myself. The bathroom smelled like it needed a good cleaning, too.
  • MM
    Mom
    Jun 22, 2025
    2.0
    Got a chicken basket and the gravy that I ordered was missing, very few fries and was given a cold slice of bread instead of toast. Ice creams were good but food has been terrible the last few times we’ve been.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats are offered at Dairy Queen Grill & Chill in Elkview?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers, along with ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill Elkview?

The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sundays from 11:00 AM to 10:00 PM.