Several customers noted that the restaurant needed a deep clean, with reports of dirty tables and unsanitary conditions in the bathroom.
Service Quality
Customer service experiences varied widely; while some praised the friendly and attentive staff, others reported rude behavior and disorganization.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others complained about cold or poorly prepared items.
Order Accuracy
Many reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Ice Cream Experience
Ice cream was generally well-received, but there were complaints about the consistency and preparation of certain items like Blizzards.
CL
Curt Lively
Nov 12, 2025
5.0
Nice clean place.
DF
Denise Fitzenrider
Sep 26, 2025
5.0
We ordered Blizzards. Both were delicious. The girl that took our order was very sweet and polite.
KF
Kevin Figgatt
Jul 4, 2025
5.0
Awesome food and ice cream!
TN
Tamara Neal
Jun 30, 2025
3.0
The young woman who waited on us barely answered. I felt like we must be interrupting something more important.
Every table was needing cleaned.
I asked for napkins and cleaned ours myself.
The bathroom smelled like it needed a good cleaning, too.
MM
Mom
Jun 22, 2025
2.0
Got a chicken basket and the gravy that I ordered was missing, very few fries and was given a cold slice of bread instead of toast. Ice creams were good but food has been terrible the last few times we’ve been.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill in Elkview?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers, along with ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill Elkview?
The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sundays from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Elkview have drive-thru and outdoor seating options?
Yes, this location offers a drive-thru service along with outdoor seating for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, providing high chairs and a family-friendly environment.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill Elkview?
Yes, you can place orders online via their website and also download the Dairy Queen app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Elkview?
It is located at 921 Main St, Elkview, WV 25071-9703, United States.
What are some nearby places to Dairy Queen Grill & Chill where customers can also visit?
Nearby places include Chase Bank for financial services, Ron's Barber Shop for grooming, and The Swine Barrel, a barbecue restaurant and smoothie bar.
How can visitors combine a trip to Dairy Queen Grill & Chill with recreational activities nearby?
Visitors can enjoy a meal or treat at Dairy Queen and then visit Elk River Community Center for gym activities or check out Elk River Gun Shows for outdoor gear and shooting ranges.
Are there convenient services near Dairy Queen Grill & Chill for customers needing pharmacy or postal services?
Yes, Walgreens pharmacy and the Elkview Post Office are located nearby, making it easy to combine errands with a visit to Dairy Queen.
How can I contact or learn more about Dairy Queen Grill & Chill Elkview?
You can call them at +1 304-965-7727 or visit their website at https://www.dairyqueen.com/en-us/locations/wv/elkview/921-main-st/41976/.