McDonald's

3.5
1213 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
446 S Randolph Ave, Elkins, WV
26241, United States

Hours

Reviews

3.5
1,213 reviews
5 stars
395
4 stars
290
3 stars
247
2 stars
103
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many experiencing rude or indifferent staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Several reviews praised the cleanliness of the restaurant and bathrooms, indicating a positive aspect of the location.

Staff Friendliness

There were mixed reviews regarding staff friendliness, with some customers highlighting exceptional service from specific employees, while others reported rudeness.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
  • MH
    madison Helmick
    6 days ago
    5.0
    Great place
  • KH
    Kim H
    Nov 2, 2025
    5.0
    Quick place to grab a cup of hot coffee or a sweet tea.
  • RH
    Robert Hill
    Oct 22, 2025
    1.0
    I have eaten at McDonald’s on four continents, even in countries where I had to point because I didn’t speak their language. I have never had to wait as long as I waited here for a quarter pounder. It was okay when I got it but fries were cold. Soda is flat too but I’m not saying anything. I want to get home today, and there’s no telling how long it’ll take them to fix the soda fountain. On a positive note the restaurant and bathrooms were clean.
  • PD
    Paul Darby
    Oct 21, 2025
    5.0
    A little chilly.
  • TS
    Tristyn Stemple
    Sep 28, 2025
    5.0
    This is one of the better McDonalds locations for sure. I am in the Elkins area about 6 times a year. Charlotte always happens to be there when I stop by and makes my day better. She is always on top of keeping the restaurant clean - I rarely see a crumb. She also always checks on me, whether to ask if I’ve been served yet or to see if I’m comfortable. Charlotte is very kind and provides top-notch customer service. It’s rare to see workers of her quality anymore.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 446 S Randolph Ave, Elkins, WV?

McDonald's at 446 S Randolph Ave, Elkins, WV is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7. You can order online at https://mcdonalds.order.online/business/-5579.