Brand Certified
Dairy Queen Grill & Chill
4.0(311 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
20 Valley Pointe Dr, Elkins, WV
26241-5539, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(304) 637-7227
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
311 reviews
5 stars
140
4 stars
89
3 stars
41
2 stars
16
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with incorrect orders and food temperature.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Concerns raised about cleanliness in the restaurant, including dirty booths and floors.
Positive Staff Interactions
Several customers praised the friendly and helpful staff, highlighting good service experiences.
Ice Cream Popularity
Ice cream products received consistent positive feedback, with many customers expressing satisfaction with the variety and taste.
- MMMia Mella1 day ago1.0I ordered the FlameThrower 4 piece Chicken Strip Basket with a hot fudge shake and was honestly really disappointed. The chicken strips were very small and short, the breading was extremely hard, almost burnt, and tasted dry and stale. The fries portion was shockingly small, barely enough to fill the palm of my hand. On top of that, they were undercooked and soggy instead of crispy. The shake itself tasted good, but I specifically ordered a hot fudge shake and there was absolutely no chocolate fudge in it. It was basically just a plain chocolate shake. Overall, the quality and portion sizes did not match the price I paid. I hope this location pays more attention to food quality and order accuracy in the future.
- JMJon MorrisFeb 24, 20265.0Great place to eat food is great and the staff is excellent
- BDBrent DaltonDec 5, 20253.0Not a very good Dairy Queen location. Used to be decent. Service is decent but food quality is always awful and looks like the food was smashed into the containers. Staff socialize and play around more than they put attention into making your food. Wont be going back to this location again.
- RLRoger LambertJun 18, 20191.0Nobody answer the phone and there was a black piece of hair in my blizzard
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Elkins, WV?
Dairy Queen Grill & Chill is open from 7:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 9:00 PM on Sunday.
Is Dairy Queen Grill & Chill in Elkins wheelchair accessible?
Yes, the location is wheelchair accessible and offers family-friendly services including booster seats and high chairs.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru for convenient orders.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What signature menu items does Dairy Queen Grill & Chill offer?
Popular items include the Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill provide outdoor seating?
Yes, outdoor seating is available at this location along with indoor seating and free WiFi.
Are there any nearby places where I can shop or grab a meal around Dairy Queen Grill & Chill?
Nearby places include Quiznos for sandwiches, Fox's Pizza and Domino's for pizza, Subway and Burger King for fast food, and Applebee's Grill + Bar for American cuisine.
If I'm visiting Dairy Queen Grill & Chill, where can I get mobile phone services nearby?
Nearby options for mobile phone services include T-Mobile, U.S. Cellular, AT&T Store, and UScellular locations close to Dairy Queen Grill & Chill.
Where can I find nearby automotive or gas station services when visiting Dairy Queen Grill & Chill?
Shell and BP gas stations are nearby, as well as Hershman Pre-Owned Auto Sales and Advance Auto Parts for automotive needs.
Are there other convenient services like shipping or wellness stores near Dairy Queen Grill & Chill?
Yes, you can find UPS Customer Center and UPS Access Point locations for shipping, GNC and GNC Live Well for vitamins and supplements, and Golden Nail Spa for beauty services nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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