Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of orders.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Speed of Service
There are mixed reviews regarding the speed of service, with some customers experiencing long wait times despite low traffic.
CC
Carry Clark
Feb 18, 2026
5.0
It was great
JR
jacki rose
Feb 14, 2026
3.0
I'm giving them 3 stars because of the inconsistency, a lot of the times the food is great, but I always feel like I'm taking a gamble because when it's bad it's really bad. The picture I'm posting is several months old and I haven't been back since. I went through the drive-thru the night before and ordered the chil-cheese fries and they had very little chili and they were so cold that the cheese shreds were completely unmelted so I didn't eat them and returned them the the next day and asked them if they would remake them, I went inside this time and also ordered a cheeseburger that was pretty good, however, to my unpleasant surprise was the same girl o er there that had made my cold chili-less cheese fries the the night before and as she gave me a filthy look she made these slimy chili-full fries. I haven't been back yet because I'm waiting for her to quit or get fired, and sadly this is not the first time I've had to do this. I worked in the food service industry for years. McDonald's was my first job, I went and got the job on my 16th birthday and worked there until I graduated highschool and started college and then I started waiting tables for 12 years, (couldn't pay for college anymore, so unfortunately that didn't work out 😥). But my point is I'm always courteous and polite, I never act angry or anything like that, I just act disappointed, because I do know what they're job is like, however, my rule during those combined 15 years of foodservice was to never serve anything I wouldn't want to eat myself, and I didn't (I sure made some cooks mad occasionally but oh well, if it's not fit to eat then I'm not serving it). So in conclusion, I just expect the same thing. I just hope that Wendy's is working on they're quality control because even fast food is expensive now and it should be good, and if they don't want you coming there at 12:30 am then don't stay open until 1:00 am. Thank you to all of the people that do care and put pride in your job though! My dad always said "It doesn't matter if you're only a street sweeper, be the best street sweeper there ever was." I'm not exactly sure what a street sweeper was in the 70's but I got the point, lol.
RS
Richard Smerdel
Feb 12, 2026
5.0
Food was made correctly it was fast friendly service I have come to expect from Wendy's or
CR
Courtney Rogers
Dec 9, 2025
1.0
This Wendy’s has the worst customer service I’ve ever had to deal with in my life. I’ll go to a different franchise next time. If I could give ZERO stars for customer service I would!
RS
Raychul Slusher
Nov 7, 2025
1.0
So I’m the government is shut down I go and spend $30 through the drive-through at this Wendy’s I get chicken tenders where two sauces are supposed to come with the Milan. I just request for my two sausage and then I asked for an extra soft for a fries one another meal and then Lady is determined to let me know how sauces are extra extra in this economy of a government shutdown that I just spent $30 dollars with them when I call to say I don’t appreciate being so put out there of how fast are extra. The lady does no resolve a solution and then also goes to hang up on me actually they didn’t even wanna give me their name. I’m pretty sure they lied but it’s OK. I will be talking to a corporate. It’s supposed to be the GM Ashley 🙃 and Ciara the manager so yes thank you
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Dunbar, WV?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Dunbar Wendy's location currently open?
Yes, the Dunbar Wendy's location is open and committed to serving quality food every day.
Does Wendy's in Dunbar serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's in Dunbar?
Yes, delivery and takeout are available through the Wendy's app or website where you can enter your address to check availability.
What payment options are accepted at Wendy's in Dunbar?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Dunbar location for feedback or inquiries?
You can call (304) 768-8592, use the Wendy's Customer Care website, or call 888-624-8140 for customer support.
Where can I find menu pricing and nutrition information for Wendy's Dunbar?
Menu pricing and nutrition details are available on the Wendy’s website or mobile app after selecting the Dunbar location.
Are there any other fast food restaurants near Wendy's Dunbar?
Yes, Subway and Taco Bell are nearby fast food options where you can enjoy different kinds of meals.
What automotive services are close to Wendy's Dunbar that customers might visit?
Strickland Brothers 10 Minute Oil Change, Dunbar Tire and Auto, Lighthouse Car Wash, and J Class Collision are all nearby automotive service providers.
What other local amenities can customers explore near Wendy's in Dunbar?
Nearby amenities include Super 8 motel for travelers, Crossfit Charlie West gym for fitness, and JOANN Fabric and Craft Stores for shopping.
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