Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful responses to complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot meals, others reported cold or improperly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.
Speed of Service
Service speed varied significantly, with some customers noting quick service while others experienced long wait times.
CR
Courtney Rogers
Dec 9, 2025
1.0
This Wendy’s has the worst customer service I’ve ever had to deal with in my life. I’ll go to a different franchise next time. If I could give ZERO stars for customer service I would!
RS
Raychul Slusher
Nov 7, 2025
1.0
So I’m the government is shut down I go and spend $30 through the drive-through at this Wendy’s I get chicken tenders where two sauces are supposed to come with the Milan. I just request for my two sausage and then I asked for an extra soft for a fries one another meal and then Lady is determined to let me know how sauces are extra extra in this economy of a government shutdown that I just spent $30 dollars with them when I call to say I don’t appreciate being so put out there of how fast are extra. The lady does no resolve a solution and then also goes to hang up on me actually they didn’t even wanna give me their name. I’m pretty sure they lied but it’s OK. I will be talking to a corporate. It’s supposed to be the GM Ashley 🙃 and Ciara the manager so yes thank you
ML
Melissa Curtis (Lisa)
Oct 30, 2025
2.0
I ordered single cheese combo i was charged for a double cheese instead I asked for crispy fries and got cold lemp ones ..
BB
Bishop Lee Bowling
Oct 7, 2025
1.0
Has no hot potatoes out of most stuff. Unacceptable and not happy with their attitude they need to have a adjustment
KL
Kimberly Legg
Sep 19, 2025
2.0
Nuggets Good , but the service sucks they did not give me my drink or my sauce to go with my nuggets and no spoon for my Frosty and they did not have no chocolate frostys and potatoes, the one employ cussed and the staff was rude and half way dumb.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Dunbar, WV?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Dunbar Wendy's location currently open?
Yes, the Dunbar Wendy's location is open and committed to serving quality food every day.
Does Wendy's in Dunbar serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's in Dunbar?
Yes, delivery and takeout are available through the Wendy's app or website where you can enter your address to check availability.
What payment options are accepted at Wendy's in Dunbar?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Dunbar location for feedback or inquiries?
You can call (304) 768-8592, use the Wendy's Customer Care website, or call 888-624-8140 for customer support.
Where can I find menu pricing and nutrition information for Wendy's Dunbar?
Menu pricing and nutrition details are available on the Wendy’s website or mobile app after selecting the Dunbar location.
Are there any other fast food restaurants near Wendy's Dunbar?
Yes, Subway and Taco Bell are nearby fast food options where you can enjoy different kinds of meals.
What automotive services are close to Wendy's Dunbar that customers might visit?
Strickland Brothers 10 Minute Oil Change, Dunbar Tire and Auto, Lighthouse Car Wash, and J Class Collision are all nearby automotive service providers.
What other local amenities can customers explore near Wendy's in Dunbar?
Nearby amenities include Super 8 motel for travelers, Crossfit Charlie West gym for fitness, and JOANN Fabric and Craft Stores for shopping.