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Wendy's

3.7
(868 reviews)

Business Details

913 Dunbar Ave., Dunbar, WV
25064, United States
(304) 768-8592

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
913 Dunbar Ave., Dunbar, WV
25064, United States

Hours

Reviews

3.7
868 reviews
5 stars
333
4 stars
226
3 stars
149
2 stars
47
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of orders.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.

Speed of Service

There are mixed reviews regarding the speed of service, with some customers experiencing long wait times despite low traffic.
  • CC
    Carry Clark
    Feb 18, 2026
    5.0
    It was great
  • JR
    jacki rose
    Feb 14, 2026
    3.0
    I'm giving them 3 stars because of the inconsistency, a lot of the times the food is great, but I always feel like I'm taking a gamble because when it's bad it's really bad. The picture I'm posting is several months old and I haven't been back since. I went through the drive-thru the night before and ordered the chil-cheese fries and they had very little chili and they were so cold that the cheese shreds were completely unmelted so I didn't eat them and returned them the the next day and asked them if they would remake them, I went inside this time and also ordered a cheeseburger that was pretty good, however, to my unpleasant surprise was the same girl o er there that had made my cold chili-less cheese fries the the night before and as she gave me a filthy look she made these slimy chili-full fries. I haven't been back yet because I'm waiting for her to quit or get fired, and sadly this is not the first time I've had to do this. I worked in the food service industry for years. McDonald's was my first job, I went and got the job on my 16th birthday and worked there until I graduated highschool and started college and then I started waiting tables for 12 years, (couldn't pay for college anymore, so unfortunately that didn't work out 😥). But my point is I'm always courteous and polite, I never act angry or anything like that, I just act disappointed, because I do know what they're job is like, however, my rule during those combined 15 years of foodservice was to never serve anything I wouldn't want to eat myself, and I didn't (I sure made some cooks mad occasionally but oh well, if it's not fit to eat then I'm not serving it). So in conclusion, I just expect the same thing. I just hope that Wendy's is working on they're quality control because even fast food is expensive now and it should be good, and if they don't want you coming there at 12:30 am then don't stay open until 1:00 am. Thank you to all of the people that do care and put pride in your job though! My dad always said "It doesn't matter if you're only a street sweeper, be the best street sweeper there ever was." I'm not exactly sure what a street sweeper was in the 70's but I got the point, lol.
  • RS
    Richard Smerdel
    Feb 12, 2026
    5.0
    Food was made correctly it was fast friendly service I have come to expect from Wendy's or
  • CR
    Courtney Rogers
    Dec 9, 2025
    1.0
    This Wendy’s has the worst customer service I’ve ever had to deal with in my life. I’ll go to a different franchise next time. If I could give ZERO stars for customer service I would!
  • RS
    Raychul Slusher
    Nov 7, 2025
    1.0
    So I’m the government is shut down I go and spend $30 through the drive-through at this Wendy’s I get chicken tenders where two sauces are supposed to come with the Milan. I just request for my two sausage and then I asked for an extra soft for a fries one another meal and then Lady is determined to let me know how sauces are extra extra in this economy of a government shutdown that I just spent $30 dollars with them when I call to say I don’t appreciate being so put out there of how fast are extra. The lady does no resolve a solution and then also goes to hang up on me actually they didn’t even wanna give me their name. I’m pretty sure they lied but it’s OK. I will be talking to a corporate. It’s supposed to be the GM Ashley 🙃 and Ciara the manager so yes thank you

Frequently Asked Questions About Wendy's

Is Dunbar Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Dunbar, WV?

The drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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