Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty dining areas and issues with food hygiene.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Order Accuracy
There were numerous reports of incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were significant complaints about cold items and poor preparation.
Staff Behavior
Customer experiences varied, with some praising friendly staff while others noted rude or unhelpful interactions.
EC
Eusebius Cadet
Nov 1, 2025
4.0
Waited almost 10 min at drive thru for my order. Was asked to pull up and park ahead with other vehicles 6 total. We all waited until the runner ( i use that term lightly) had everyone's order in hand. Too much to ask that people take a little initiative in their work.
CC
Charles F.V Chitekwe
Oct 31, 2025
5.0
Great food, service and place is clean and neat.
CW
Carlie Washington
Oct 27, 2025
2.0
I was eating that food, realized there was two dead flys in my fries. Nearly got sick, I'm disgusted by any bug. Had to throw all my food away because I couldn't stand the idea of a bug being there and me just not realizing. I come to this McDonalds like once maybe twice a week, sure there's some bad service days but I've never had to leave a review.
AK
Avery Kuiters
Oct 27, 2025
1.0
The restaurant was absolutely filthy. Trash was everywhere in the dining room and bathrooms. There were many people walking around in the kitchen yelling at each other. We ordered our food on the kiosk and when we were waiting we witnessed employees arguing in front of other customers who were trying to order at the register. When our food was ready we were told that even though we had ordered and payed for large drinks that they only had smalls available. The one employee (obese and white, not trying to be rude but I didnt see a name tag and she was also the one arguing with other employees) angrily told the cashier who was trying to work things out with us to “just give them smalls”. The cashier was able to ask us if we would be okay with having large cups without lids because they were just out of the lids and not the cups. We were on a roadtrip and it would have been very upsetting to leave with small drinks when large was an option and the other employee seemed irritated that the cashier was trying to help us get what we ordered. Other customers in the dining room were complaining about the service. I can’t imagine how management would allow a store to be run like this.
RF
Richie Fisher
Oct 13, 2025
4.0
Always have good experience, the drive thru did forget a drink but I let it slide was in a hurry.
What are the opening hours for dine-in at McDonald's in Dunbar, WV?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.
Can I place delivery orders from McDonald's in Dunbar and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order through their delivery website.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, they have drive-thru service open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What payment methods does McDonald's in Dunbar accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at McDonald's in Dunbar?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order food conveniently from McDonald's in Dunbar?
You can order online via their delivery website, use the McDonald's App available on iOS and Android, or order curbside pickup and same-day/no-contact delivery.
Are there nearby restaurants I can visit along with McDonald's in Dunbar?
Yes, nearby you can find Serena Hot Spot Bar and Grill, Marias Grill, Karubees Jamaican Restaurant, The Legacy Lounge & Hotspot, Max's Place, Maria's Bar, China Star, Taco Bell, and Sicilia's Pizzeria for a variety of dining options.
What nearby automotive services are close to McDonald's in Dunbar?
Nearby automotive services include NTB (National Tire & Battery) and Advance Auto Parts for vehicle repair and parts needs.
Are there nearby banking or financial services around McDonald's in Dunbar?
Yes, City National Bank, WesBanco Bank, H&R Block, and a LibertyX Bitcoin ATM are located nearby for your financial service needs.
Is there a UPS Access Point near McDonald's in Dunbar for shipping and courier services?
Yes, a UPS Access Point location is nearby for convenient shipping and courier services.