McDonald's

3.4
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Dunbar Village Plaza, Dunbar, WV
25064, United States

Hours

Reviews

3.4
1,411 reviews
5 stars
457
4 stars
316
3 stars
263
2 stars
128
1 star
247

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and issues with food hygiene.

Service Speed

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

There were numerous reports of incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were significant complaints about cold items and poor preparation.

Staff Behavior

Customer experiences varied, with some praising friendly staff while others noted rude or unhelpful interactions.
  • EC
    Eusebius Cadet
    Nov 1, 2025
    4.0
    Waited almost 10 min at drive thru for my order. Was asked to pull up and park ahead with other vehicles 6 total. We all waited until the runner ( i use that term lightly) had everyone's order in hand. Too much to ask that people take a little initiative in their work.
  • CC
    Charles F.V Chitekwe
    Oct 31, 2025
    5.0
    Great food, service and place is clean and neat.
  • CW
    Carlie Washington
    Oct 27, 2025
    2.0
    I was eating that food, realized there was two dead flys in my fries. Nearly got sick, I'm disgusted by any bug. Had to throw all my food away because I couldn't stand the idea of a bug being there and me just not realizing. I come to this McDonalds like once maybe twice a week, sure there's some bad service days but I've never had to leave a review.
  • AK
    Avery Kuiters
    Oct 27, 2025
    1.0
    The restaurant was absolutely filthy. Trash was everywhere in the dining room and bathrooms. There were many people walking around in the kitchen yelling at each other. We ordered our food on the kiosk and when we were waiting we witnessed employees arguing in front of other customers who were trying to order at the register. When our food was ready we were told that even though we had ordered and payed for large drinks that they only had smalls available. The one employee (obese and white, not trying to be rude but I didnt see a name tag and she was also the one arguing with other employees) angrily told the cashier who was trying to work things out with us to “just give them smalls”. The cashier was able to ask us if we would be okay with having large cups without lids because they were just out of the lids and not the cups. We were on a roadtrip and it would have been very upsetting to leave with small drinks when large was an option and the other employee seemed irritated that the cashier was trying to help us get what we ordered. Other customers in the dining room were complaining about the service. I can’t imagine how management would allow a store to be run like this.
  • RF
    Richie Fisher
    Oct 13, 2025
    4.0
    Always have good experience, the drive thru did forget a drink but I let it slide was in a hurry.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's in Dunbar, WV?

McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.

Can I place delivery orders from McDonald's in Dunbar and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order through their delivery website.