McDonald's

3.4
1428 reviews
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Business Details

1000 Dunbar Village Plaza, Dunbar, WV
25064, United States
(304) 766-6767
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Dunbar Village Plaza, Dunbar, WV
25064, United States

Hours

Reviews

3.4
1,428 reviews
5 stars
460
4 stars
320
3 stars
266
2 stars
131
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and kitchen, with complaints about trash and insects.

Food Quality

While some customers enjoyed the food, there were significant complaints about cold items, incorrect orders, and overall food preparation.

Staff Performance

Feedback varied on staff friendliness and efficiency, with some praising individual employees while others noted a lack of management and poor teamwork.
  • JS
    Joshua smith
    6 days ago
    2.0
    The amount of times I have been in this McDonald and they forgot either all of my dipping sauce or most of my food is to many to count. Placed an order through the gap tonight went and picked it up asked if my sauces were in there they weren’t they had to give me sauces. Got home to see that all of my burgers were missing so I had to call them. Come back out to get it the woman in the drive-through was very rude asking me who I talked to like I was gonna ask on the phone for the person‘s name when she just told me to come get my food. I get there wait to go through the whole line to get my cheeseburgers that they missed and get stared at through the window while I’m waiting on her to handle my burgers and she’s just passing the bag of somebody else to come bring them to me.
  • TS
    Taylor Swayne
    Jan 4, 2026
    1.0
    Had a very unpleasant experience at McDonald’s. While asking us a question, one of the employees literally dug his hand into the fry container, which was extremely unsanitary and unprofessional. The service was also very slow—I waited about 10 minutes just for one drink. We even went inside thinking it would be quicker, but that wasn’t the case at all. Overall, the experience was frustrating and disappointing.
  • EW
    Elizabeth White
    Dec 30, 2025
    2.0
    They have gotten to be one of the worst McDonald's ive seen in a long time. And so quick!
  • DC
    Dakota Cottrill
    Dec 18, 2025
    1.0
    Person at the second window refused to say anything to me just looked at me he was a young man with dreads You should make sure your employees are greeting customers and being polite
  • AI
    Aaron Iannacone
    Dec 2, 2025
    1.0
    Horrible service. No care attitudes. My DoorDash orders for my clients are never ready.
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Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's in Dunbar, WV?

McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.

Can I place delivery orders from McDonald's in Dunbar and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order through their delivery website.