Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,004 reviews
5 stars
391
4 stars
244
3 stars
160
2 stars
64
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unhelpful staff, particularly during busy hours.
Food Quality
Many reviews highlighted issues with food freshness, temperature, and incorrect items being served.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty bathrooms and unkempt dining areas.
Staff Friendliness
A few reviews noted friendly staff members, but overall, many customers experienced rude or inattentive service.
- JTJustin ThorntonDec 16, 20252.0This location was out of half of what we ordered. Service was terrible through the drive through.
- RDrault DanielsDec 3, 20251.0I can't even remember the last time I got an order that was made correctly here.
- ASAmie SmithNov 28, 20251.0This place just needs closed down at this point. Service is terrible. Zero attempts to make food edible. Would not recommend the Wendy’s in cross lanes for WV
- JRJohnny RunionNov 26, 20255.0Great worker's, great management, clean restaurant.
- JDJan DanielsNov 25, 20252.0I never post fast food reviews on here like that’s how dumbfounded i am. I asked for a baconator and they gave me the beefinator??? 😭 HOW DOES THAT HAPPEN 😭
Frequently Asked Questions About Wendy's
Is Cross Lanes Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Cross Lanes?
The drive-thru is open Monday to Tuesday, Thursday to Sunday from 6:00 AM to 2:00 AM, and on Wednesday from 6:00 AM to 9:00 PM.
Does this Wendy's location in Cross Lanes serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I place an order or get delivery from Wendy's?
You can order through the Wendy's app or website at order.wendys.com. Delivery availability depends on your address.
What payment options does Wendy's in Cross Lanes accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available along with drive-thru and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info are available on Wendy's menu website, mobile app, and in-restaurant posters.
Can I contact Wendy's Cross Lanes for questions or feedback?
Yes, contact the Customer Care team via Wendy's contact page or call this location directly at (304) 776-4364.
What nearby medical services are close to Wendy's in Cross Lanes?
Nearby medical services include CAMC Urgent Care Center, Debra L. Parsons, MD (pediatrician), and Advanced Foot & Ankle Care.
Are there any nearby beauty and spa options close to Wendy's?
Yes, customers can visit Looks by Lindsey, Nails by Mina, Shear beauty by shay, and The Bling Nail Lounge and Spa nearby for beauty services.
What nearby convenience stores or gas stations are near Wendy's?
Nearby you can find Exxon, One Stop, and Speedway for convenience shopping and fuel needs.