Arby's

4.1
981 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10 Nitro Plaza, Cross Lanes, WV
25313, United States

Hours

Reviews

4.1
981 reviews
5 stars
473
4 stars
278
3 stars
124
2 stars
32
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders being delayed.

Food Quality

The food quality received mixed reviews; while many praised the taste and freshness, some noted issues with incorrect orders and cold food.

Staff Attitude

The staff was often described as friendly and helpful, but there were several complaints about rude behavior from management and some employees.

Cleanliness

The restaurant was generally noted for being clean, although some customers experienced issues with finding clean tables.
  • RM
    Rodney Miller
    6 days ago
    5.0
    For fast food, they did a great job
  • JM
    Jim Mccallister
    Dec 16, 2025
    5.0
    Fast service, friendly staff
  • TH
    Top Hat
    Nov 14, 2025
    5.0
    The half pounder was awesome
  • H4
    hondo 44
    Nov 1, 2025
    4.0
    Food was good and service was great
  • JA
    Janine Augustine
    Oct 27, 2025
    1.0
    NOW SERVING STALE FRENCH FRIES !!!!! Don't waste your money