Arby's

4.1
400 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15056 Midland Trail, Crawley, WV
24931, United States

Hours

Reviews

4.1
400 reviews
5 stars
195
4 stars
110
3 stars
58
2 stars
15
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the helpfulness of staff while others experienced issues with order accuracy and wait times.

Cleanliness

Feedback highlighted significant concerns regarding cleanliness, particularly in the bathrooms, with some customers noting clean facilities while others described unsanitary conditions.

Food Quality

The food received generally positive remarks for being hot and fresh, though some customers mentioned issues with cold food and incorrect orders.

Convenience

The location's convenience as a stop off the highway was appreciated, but the association with a gas station led to mixed feelings about the overall dining experience.

Pricing

Many customers found the prices to be high for fast food, leading to complaints about value for money.
  • JN
    John Nevers
    Dec 31, 2025
    4.0
    I was totally bummed when I discovered they eliminated their 3 pepper sauce. It was my fave.
  • CB
    Christy Barlow
    Nov 30, 2025
    5.0
    Quick stop before you get on 64. Easy parking and convenience store attached. Also clean bathrooms.
  • RT
    Ray Celeste Tanner
    Nov 26, 2025
    5.0
    Skyler was so friendly and really helpful! We loved her!
  • DJ
    David Johnson
    Oct 15, 2025
    4.0
    Cheese sticks and potato cakes. Need sour cream and a decent marinara.
  • JJ
    Judith
    Sep 7, 2025
    2.0
    The food was cold. Staff were pleasant.