Brand Certified
McDonald's
3.6(951 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
857 WV-16, Crab Orchard, WV
25827, United States
Certified by McDonald's • Mar 01, 2026
(304) 683-4482
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
951 reviews
5 stars
348
4 stars
198
3 stars
155
2 stars
69
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, particularly highlighting issues with the drive-thru experience.
Food Quality
Several reviews mentioned cold, greasy, or poorly prepared food, with complaints about the freshness and taste of items.
Management Concerns
Customers expressed dissatisfaction with management practices, citing a lack of accountability and poor customer service training.
Cleanliness
Some reviews noted that the restaurant was clean, particularly the bathrooms, but this was inconsistent with other complaints about food handling.
Overall Experience
While some customers had positive experiences, many expressed frustration and disappointment, indicating a significant inconsistency in service and food quality.
- SMShane McginnisFeb 8, 20263.0Pretty much same as most locations. This particular location tends to mess up the orders pretty often. With that being said the turn over rate must be high because you see new faces all the time. If you can not keep employees you are constantly training new hires. You get what you pay for. Overall everything looked clean
- HCHannah CooperFeb 5, 20261.0They're rude half the time and they halfway fill the drinks, even the frappes, the fries and nuggets are never fresh and they are messy with their sandwiches, they be skimping on the condiments big time. I'm fed up with it and won't be back. Prices continue to rise and the service and quality just keeps getting worse!!!
- TSTanya SmithFeb 2, 20261.0Always being parked when I go through drive thru. Even when i place my order on the app. Drive thru is supposed to be fast.
- JLJ LesterJan 23, 20261.0My recent visit to this establishment proved unproductive, as I traveled from Beckley specifically for this purpose. Despite the advertised closing time of 12 AM on Fridays, the premises were closed at 10:30 PM.
- RDRoderick DudeladJan 14, 20264.0They never have good coffee. Their hot coffee tastes awful. Other than that, they have a friendly staff, great food, and quick service!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Crab Orchard, WV?
McDonald's in Crab Orchard, WV is open daily from 5:00 AM to midnight for regular dining.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
Does McDonald's in Crab Orchard, WV offer delivery services?
Yes, delivery is available daily from 5:15 AM to 11:30 PM through their online ordering platform.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there other dining options near McDonald's in Crab Orchard?
Nearby dining options include Giovanni's Pizza, Dickey's Barbecue Pit, Hardee's, and Taco Bell, all within the vicinity for different cuisine choices.
Where can I get financial services near McDonald's in Crab Orchard?
You can find LibertyX Bitcoin ATM, CoinFlip Bitcoin ATM, Pioneer Community Bank, and H&R Block close to McDonald's.
If I'm visiting McDonald's, where can I access pharmacies nearby?
Lester Square Pharmacy and CVS Pharmacy are conveniently nearby if you need pharmacy services.
What other services are available around McDonald's that might be helpful?
Nearby services include Happy Nails beauty salon, Marathon gas station, Dollar Tree discount store, and UPS Access Point location for shipping and courier needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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