Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,011 reviews
5 stars
322
4 stars
238
3 stars
207
2 stars
103
1 star
141
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Customer Service
Mixed reviews on staff friendliness; some customers report positive interactions while others mention rude or unprofessional behavior.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or poorly prepared items, while others enjoyed fresh meals.
Cleanliness
Concerns raised about cleanliness, particularly regarding the dining area and food preparation areas.
Speed of Service
Generally quick service reported, but some customers experienced long wait times, especially during busy hours.
- JEJosh EllisonOct 29, 20254.0The food could be better
- DDDuran DaileyOct 21, 20253.0They are quick with orders but usually have a bunch of teenagers working at this location and they have a tendency to mess up orders on a regular basis....
- DGDomonic GrantOct 10, 20251.0The store the general manager does not care how the employees Talk to the customers, and when you asked to speak to a manager, the manager comes up with a rude attitude and isn’t very kind and don’t let me forget if you pay for Something they’ll come chasing you out the door saying make sure you pay for that next time be very careful around the Manager named Brittany and Teresa with an E they both got real snappy very quickly and Teresa gets ants in her pants as soon as you start talking to her and getting upset and this is all over a $.25 water cup I asked for it’s very unprofessional and they need their license checked out all over again I come to this McDonald’s every single day and now I can’t go back there because of childish managers and childishness it’s upsetting and it’s not cool and they need to work on their staff a little bit better. Also, I did find that their flies poop all over their kiosk and they don’t clean it.
- HDHaley DuffySep 17, 20251.0This place sux #gothmommies
- SCS CSep 8, 20252.0Every single time we order without using the mobile app, they screw up our order. Teach your employees how to do their jobs. This is ridiculous. EVERY. SINGLE. TIME.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 431 Carolina Ave, Chester, WV?
McDonald's is open daily from 6:00 AM to 10:30 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM.
Does McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, McDonald's has a drive-thru open daily from 5:00 AM until midnight.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup through their delivery website or the McDonald's app.
What payment options are accepted at McDonald's Chester location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, the McDonald's App is available on both Apple App Store and Google Play for mobile ordering.
What kind of services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby places where I can relax or enjoy outdoor activities after visiting McDonald's?
Yes, you can visit Rock Springs Park, an amusement park and landmark, or Chester City Park nearby for leisure and outdoor activities.
What are some nearby restaurants I can try besides McDonald's?
Nearby dining options include Taco Bell for Mexican food, China City for Chinese cuisine, and Mary Jane's Stone Baked Pizzeria for Italian pizza.
Are there local services near McDonald's that customers might find useful before or after their visit?
Yes, nearby services include Janette's Barbershop and The Man Cave Barbershop for grooming, Assure America Corporation and Nationwide Insurance for auto insurance, and Citizens Drug Store for pharmacy needs.