Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,101 reviews
5 stars
482
4 stars
263
3 stars
159
2 stars
71
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant and bathrooms, with some describing the location as filthy.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold and improperly prepared items.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
- RMRuth McBride5 days ago1.0I can never get what I order I get the biggie bags I just ordered biggie bags and all I got was plain burnt burgers and they want us to paddle a bike over a mile one way to get what I ordered I feel like they should come to me they stand around half ass waiting on the customers while talking to other people on their cell phones which is why my food wasn't fit for a dog to eat and I bet the lousy workers wouldn't eat it or serve it to their families this isn't the first time this has happened but I promise you it's the last time McDonald's has all of my business from now on
- JTJayTee ThurmondDec 15, 20255.0Fast drive thru, good food, and the service was great. That says a lot about fast food
- BKBill KellyNov 23, 20253.0I was here, most likely will not return
- VVVictoriaNov 6, 20251.0The service was horrible they messed up our sandwiches went back in to the restaurant to get them fixed they argued with us saying they did them correctly when they didn’t they completely ignored us
- SCShanon ChaputNov 2, 20252.0My drive through order was incorrect. The biggie bag meal was missing the French fries and I asked for sour cream and chives for the potato and didn't receive that or ketchup for the fries in the other meal.
Frequently Asked Questions About Wendy's
Is Virginia St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Virginia Street E.?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast, and what meals are offered?
Yes, this Wendy's serves breakfast along with lunch and dinner.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options are accepted at Wendy's on Virginia Street E.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition details can be found at order.wendys.com or in the mobile app by selecting this location and viewing specific items.
Is Wendy's currently hiring in Charleston, WV?
To check for jobs at this location, visit the Wendy's Careers page and search for openings in Charleston, WV. Availability varies, so check regularly.
How do I contact Wendy's Virginia Street location for feedback or inquiries?
You can call (304) 342-0662, reach customer care via their Contact page or Live Chat, or complete the Wendy's Customer Satisfaction Survey with your receipt details.
What restaurants are located near Wendy's on Virginia Street E. where I can have other dining options?
Nearby restaurants include Captain D's for seafood, Shoney's for American and burgers, and Starbucks for coffee.
Are there any nearby hotels if I need accommodation after dining at Wendy's?
Yes, Holiday Inn Express Charleston-Civic Center and Courtyard by Marriott Charleston Downtown/Civic Center are located close to this Wendy's.
If I'm coming by car, are there automotive services nearby Wendy's?
Yes, Mr. Tire Auto Service Centers and 5Star Carwash are nearby to assist with vehicle maintenance.