Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,098 reviews
5 stars
483
4 stars
263
3 stars
158
2 stars
71
1 star
123
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant and bathrooms, with some describing them as filthy.
Service Quality
Service was frequently criticized for being slow, rude, and unprofessional, with several customers experiencing order mistakes and poor customer interaction.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items, while some customers praised the freshness of their meals.
Staff Attitude
Staff attitude varied significantly; some customers noted friendly and helpful employees, while others reported rudeness and lack of attention.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising quick service and correct orders, while others experienced long waits and incorrect orders.
- VVVictoriaNov 6, 20251.0The service was horrible they messed up our sandwiches went back in to the restaurant to get them fixed they argued with us saying they did them correctly when they didn’t they completely ignored us
- SCShanon ChaputNov 2, 20252.0My drive through order was incorrect. The biggie bag meal was missing the French fries and I asked for sour cream and chives for the potato and didn't receive that or ketchup for the fries in the other meal.
- EGEd GrahamSep 26, 20255.0Used drive thru late night
- MTMissy TaylorSep 22, 20255.0Love it
- LFLeroy FosterSep 21, 20251.0I've never had French Fries Fresh out the Grease and my fries are still cold!!!!!!
Frequently Asked Questions About Wendy's
Is Virginia St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charleston, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charleston, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 342-0662.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Virginia St Wendy’s serve breakfast?
Yes, this Wendy’s location in Charleston, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Virginia Street E.?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast, and what meals are offered?
Yes, this Wendy's serves breakfast along with lunch and dinner.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options are accepted at Wendy's on Virginia Street E.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition details can be found at order.wendys.com or in the mobile app by selecting this location and viewing specific items.
Is Wendy's currently hiring in Charleston, WV?
To check for jobs at this location, visit the Wendy's Careers page and search for openings in Charleston, WV. Availability varies, so check regularly.
How do I contact Wendy's Virginia Street location for feedback or inquiries?
You can call (304) 342-0662, reach customer care via their Contact page or Live Chat, or complete the Wendy's Customer Satisfaction Survey with your receipt details.
What restaurants are located near Wendy's on Virginia Street E. where I can have other dining options?
Nearby restaurants include Captain D's for seafood, Shoney's for American and burgers, and Starbucks for coffee.
Are there any nearby hotels if I need accommodation after dining at Wendy's?
Yes, Holiday Inn Express Charleston-Civic Center and Courtyard by Marriott Charleston Downtown/Civic Center are located close to this Wendy's.
If I'm coming by car, are there automotive services nearby Wendy's?
Yes, Mr. Tire Auto Service Centers and 5Star Carwash are nearby to assist with vehicle maintenance.